Community Liaison

San Antonio, TX (Unknown)

$65K/yr – $80K/yrMid Level2+ years expFull time

Posted 3 days ago

Job Summary

Own the development of hospice relationships and growth through physician and healthcare partner engagement, advocacy for high‑quality services, and guiding patient-family conversations about hospice.

Lead referral growth and census expansion by engaging physicians, discharge planners, SNFs, social workers, and other health professionals.
Champion compassionate care by conducting initial hospice conversations and obtaining informed consent with empathy.
Build trust and collaboration across the medical community to position the hospice as the provider of choice.

Job Description

Responsibilities

Establish and nurture relationships with key decision-makers, including physicians and healthcare partners, to strengthen collaboration and trust within the medical community.
Serve as a passionate advocate for our hospice services by conducting regular outreach that reflects our commitment to compassionate, high-quality care.
Play a key role in growing our presence by positioning our hospice as the provider of choice across the service area—helping us exceed growth and census goals.
Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
Support patients and families during critical moments by leading initial conversations about hospice care, clearly explaining our services and philosophy, and facilitating consent with empathy and respect.

Requirements

Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement.
Minimum two (2) years of sales/marketing experience in healthcare required. Hospice/palliative marketing experience strongly preferred.
Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.
Prior clinical experience is a plus.
Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance.

Benefits

Comprehensive Health, Dental, & Vision Insurance
Career Path Program that supports internal growth, advancement, and increased pay
A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
Tuition Reimbursement & Certification Assistance to support your professional growth
Wellness & Discount Programs to help you lead a healthy and balanced life
Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
Company matching 401(k) to secure your future