Responsibilities

• Respond to comments, messages, and posts with timely and helpful replies.
• Deliver timely, brand-aligned responses and approvals in Facebook Groups, following engagement guidelines.
• Find innovative ways to guide users to Ramsey resources and helpful tools like the EveryDollar app.
• Spot engagement trends and insights through interaction and social listening to share with the rest of the social team, and the broader Ramsey marketing teams.
• Track engagement using tagging and reporting tools.
• Optimize content and community profiles to deepen connections with audiences.
• Follow Ramseys engagement playbooks and best practices.
• Protect community members and social audiences by reporting fraud, scams, and infringing content found on social media.
• Stay current with platform tools and industry changes.

Requirements

• You have at least 1-2 years of experience in community management and/or social media engagement.
• You love interacting with people on social media and have a heart for service.
• You're familiar with engagement, social listening, and community management tools that are native to top social platforms.
• You have experience tracking engagement data and spotting patterns, and you know how to turn those insights into actionable improvements.
• You're organized and detail-oriented with strong communication skills.
• You know the Ramsey brand, Ramsey personalities, and Ramseys financial teaching and you're ready to represent us online.
• You understand community management standards, including how to identify and report fraud, scams, or inappropriate content.
• Please note that applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

• Health insurance (includes plans eligible for an HSA—with a company match up to $500!)
• 401(k) retirement plan with 4% match/company contribution
• Annual wellness, counseling and grocery membership reimbursement
• On-campus cafe with subsidized pricing for breakfast, lunch and coffee bar
• Dependent care FSA
• Tons of cultural activities, like weekly devotional, leadership development courses, Battle of the Bands, and one epic Christmas party!