Responsibilities

• Develop and implement community outreach strategies to build relationships and enhance community involvement.
• Organize and facilitate community meetings, forums, and events to gather input and feedback on City programs and initiatives.
• Collaborate with local organizations, businesses, and residents to promote City programs and services.
• Serve as a primary point of contact for community members seeking assistance or information about City services.
• Address and resolve concerns and complaints by coordinating with appropriate City departments and providing timely responses.
• Advocate for residents' needs and ensure their voices are heard in city planning and decision-making processes.
• Design and manage programs that address community needs, promote civic engagement, and enhance quality of life.
• Monitor program effectiveness and gather data to report on outcomes and impact.
• Identify opportunities for new initiatives and partnerships to benefit the community.
• Develop and distribute informational materials, newsletters, and updates to keep the community informed about City services, events, and initiatives.

Requirements

• Bachelor's degree from an accredited college or university with a major in Public Administration, Social Work, Urban Planning, or a related field; AND
• A minimum of three years of experience working community outreach, public engagement, or a related area.

Preferred

• Bilingual or multilingual abilities.
• Experience working in local government or a similar public sector environment.
• Knowledge of the specific community dynamics of Greenville, N.C.