Responsibilities

• Report directly to the Professional Relations Manager and follow their recommendations to optimize territory coverage, increase leads and referrals and build relationships with physicians.
• Maintain accurate documentation in the CRM and meet all reporting deadlines set by Professional Relations Manager.
• Analyze market trends and CRM data with Professional Relations Manager to identify target groups and potential partnership opportunities for expanding BBH's reach.
• Utilize the CRM daily to track interactions, report progress, and inform strategic decision-making.
• Collaborates with Professional Relations Manager to prepare business plans and maintain target lists in accordance with the marketing plan.
• Work closely with internal teams at the direction of the Professional Relations Manager (Marketing, Referral, Admission, Community Engagement) to ensure seamless referral workflows and maximize patient admissions.
• Actively participate in team meetings and committees which enhance the working relationships between departments within BBH & its affiliates. Ensure appropriate information is shared with and gained from assigned IDTs.
• Serve as representative for BBH and its affiliates specific to relationship-building with healthcare providers to build a larger, stronger referral network.
• Represent BBH at community events and health fairs, building brand awareness and forging valuable partnerships.
• Assist and be available to represent Big Bend Hospice [BBH] and its affiliates at community events and health fairs, upon direction and from supervisor.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to effectively manage competing priorities.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Knowledge of fundraising skills.
• Ability to meet deadlines and work under pressure.
• Excellent people skills and ability to work effectively with volunteers, staff and the public.