Responsibilities

• Create community engagement strategies and market-specific plans to build trust, credibility, and goodwill in communities where the business operates or plans to expand.
• Map stakeholders and establish engagement rhythms (listening sessions, briefings, open houses/site tours, community updates) tailored to each market’s dynamics.
• Develop community-facing messaging and materials that explain the benefits of data centers (economic, digital, societal) and the company’s environmental responsibility; coordinate with communications to ensure unified messaging.
• Design and manage community investment and partnership programs aligned to local needs (e.g., education/workforce, sustainability, digital inclusion, local nonprofits), and coordinate employee engagement/volunteering where relevant.
• Partner with Expansion/Development, Construction, Operations, Legal/Compliance, and Sustainability to anticipate community concerns, support permitting/public meeting readiness, and ensure follow-through on commitments.
• Monitor local sentiment and emerging risks; recommend corrective/preventive actions and escalation paths in coordination with internal stakeholders.
• Represent the company in community forums, public meetings, and stakeholder briefings; prepare internal leaders for community engagement moments and ensure consistent, respectful dialogue.
• Define success metrics (relationship coverage, engagement participation, sentiment trends, program outcomes, risk reduction) and deliver regular updates to leadership with insights and recommendations.

Requirements

• Bachelor’s degree or equivalent practical experience
• 6+ years in community affairs/community relations, public affairs, CSR/social impact, or external communications.
• Ability to manage sensitive political and reputational issues
• Experience integrating community benefits into development strategies
• Travel required 20% of time.
• Operate computer, peripherals, and other office equipment.
• Perform work during US business hours and time zones
• Work from a remote location with stable internet connection.

Preferred

• High EQ, diplomacy, and ability to navigate complex local issues with sound judgment.
• Experience working across multiple geographies and regulatory environments.
• Experience with large infrastructure/industrial projects (data centers, energy, utilities, construction, real estate development).
• Familiarity with sustainability and ESG topics as they relate to local communities (energy, water, noise, traffic, workforce).

Benefits

• Paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan.