Responsibilities

• Manage Communities Choice ballot updates and revisions, including category changes, business additions or removals, spelling corrections, and deadline-driven updates.
• Coordinate and fulfill advertiser requests related to Communities Choice campaigns.
• Support social media fulfillment and execution for Communities Choice promotions.
• Submit, track, and manage Meta partnership requests to enable scheduled social content and paid partnership tagging.
• Collaborate with Promotions, Sales, Design, Events, and Social teams to ensure campaign assets, approvals, and deliverables are completed accurately and on time.
• Maintain tracking systems for ballot revisions, partnership approvals, campaign progress, and advertiser requests.
• Troubleshoot issues related to Meta partnership access, permissions, and platform functionality.
• Ensure paid partnership and social media requests align with campaign timelines, client expectations, and platform requirements.
• Maintain process documentation, workflow guidelines, and best practices for ballot administration and social campaign management.
• Identify opportunities to improve operational efficiency, communication, and campaign workflows.

Requirements

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across teams and departments.
• Experience in promotions, campaign management, digital media, advertising operations, marketing, or design support preferred.
• Experience managing digital assets, workflows, and cross-functional projects.
• Familiarity with social media management platforms, including Meta Business Suite and related tools.
• Working knowledge of digital marketing, paid social media campaigns, audience engagement, social analytics, and content optimization best practices.
• Ability to troubleshoot digital platform issues, user permissions, and account access challenges.
• Proficiency with Microsoft Office applications, including Excel and cloud-based collaboration tools.

Preferred

• Graphic design experience and proficiency with tools such as Canva, Adobe Creative Suite, or similar platforms.
• Experience supporting sponsored social content and paid partnership workflows.
• Knowledge of social content scheduling, approval processes, and campaign execution.
• Experience supporting large-scale promotional, recognition, or voting-based programs.
• Familiarity with CRM systems and project management tools.
• Experience working with Meta Business Suite, Facebook paid partnerships, or other social media advertising platforms.

Benefits

• Medical, dental, and vision insurance options
• Health savings and flexible spending accounts
• 401(k) retirement savings plan with company match
• Paid time off, company holidays
• Career growth opportunities within one of the nation's leading media and marketing organizations