Communications Traffic Manager & Marketing Coordinator at National Association of Insurance Commissioners (NAIC) | District of Columbia, USA | $25/hr – $35/hr

National Association of Insurance Commissioners (NAIC)

Communications Traffic Manager & Marketing Coordinator

District of Columbia, USA (Hybrid)

$25/hr – $35/hrMid Level1+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the end-to-end coordination of communications projects, balancing cross‑team logistics, asset workflows, and publishing with tight timelines and stakeholder visibility.

Communications Ops: triage requests, assign work, and track campaigns with Director of Communications.
Cross-Channel Delivery: coordinate meetings, logistics, and vendor inputs to keep senior stakeholders informed.
Execution & Reporting: maintain timelines, manage asset approvals, publish content, and summarize performance for leadership.

Job Description

Responsibilities

Serve as the central point of contact for incoming requests; triage, assign, and track work across the Communications team in partnership with the Director of Communications.
Coordinate cross-department and vendor collaboration, including scheduling project meetings, managing logistics , and ensuring senior-level support has needed information.
Develop and maintain project timelines, templates, calendars, and status trackers; monitor deadlines, flag bottlenecks, and proactively resolve scheduling conflicts.
Manage creative asset workflow (graphics, copy, video) across internal teams and external vendors, including quality review/approvals; provide weekly progress reports and stakeholder updates.
Assist with drafting, distributing, scheduling, and publishing approved external content across social, web, and email marketing channels.
Track campaign performance and prepare summary reports and stakeholder updates.

Requirements

Bachelor’s degree in Communications, Marketing, or related field, and 1–3 years of experience in project coordination, marketing, or public relations or an equivalent combination of education and experience.
Strong organizational and time-management skills with attention to detail.
Familiarity with project management tools.
Excellent written and verbal communication skills.
Basic knowledge of social media platforms and email marketing tools.
Residency within 100 miles of the Kansas City, Missouri or Washington D.C. office is required.
This position requires regular, out-of-state, overnight travel in support of member meetings and events throughout the year. An ideal candidate must be able and willing to travel to locations throughout the United States and with such frequency as necessary to meet the needs of this position and the Association.

Preferred

Experience with creative asset workflows and vendor coordination.
Understanding of analytics for social and email performance.
Ability to thrive in a fast-paced environment and manage multiple priorities.

Benefits

Interested in learning more about the amazing benefits the NAIC offers? Visit our Benefits page for more information.

National Association of Insurance Commissioners (NAIC)

NAIC members come from diverse backgrounds, politics, and geographies—but are united in their shared commitment to protect consumers and ensure fair, competitive, and healthy insurance markets. By establishing standards, conducting peer reviews, and coordinating regulatory oversight, the NAIC supports regulators’ efforts to safeguard the insurance sector and protect consumers. We also provide data reporting, licensing, analysis and financial assessments.

Kansas City, Missouri, USA

757 employees (28 in marketing)

www.naic.org