Communications Specialist

Des Moines, IA (Hybrid)

$59K/yr – $74K/yrMid Level5+ years expFull time

Posted 1 day ago

Job Summary

Own the development and coordination of client communications across SHAZAM, shaping the corporate voice and guiding education on standards while partnering with product and project teams.

  • Lead and craft internal and external communications for product changes
  • Align on brand style and governance across initiatives
  • Collaborate with management and subject matter experts to plan and publish deliverables

Job Description

Responsibilities

  • Lead efforts within the communications team to craft client communications, collaborate with and serve as a communications resource to the organization, and help education on our corporate voice and style along the way.
  • - Create various communication in regard to changes and upgrades to SHAZAM products and services.
  • - Demonstrate exceptional skill in written communications, including grammar, voice, mechanics, structure, consistency, conciseness, and empathy, while applying company and communication professional principles, standards, and best practices.
  • - Follow project life cycle processes, attend and actively participate in corporate project meetings; review business requirements, assess and develop internal and external communication plans, and work with management and other subject matter experts to develop, approve, and distribute or publish assigned communication deliverables.
  • - Adhere to current style templates to deliver on-brand and copyright-protected material.

Requirements

  • Minimum of five years’ experience in writing, editing, and business communications.
  • Salesforce, Pardot, Act-On, or other CRM experience preferred.
  • Excellent communication and collaboration skills.
  • Ability to learn and understand information pertaining to the financial services industry and its key players.
  • Proficiency with Microsoft Office Suite, including Teams.

Benefits

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Flexible spending and health savings accounts
  • Life insurance and short- and long-term disability provided at no cost
  • Time away from work – PTO, VTO, paid parental leave, and company holidays
  • Educational assistance
  • Professional Certification Bonus program

SHAZAM Network - ITS, Inc.

3.3 Glassdoor

SHAZAM Inc. is a trusted leader in financial technology empowering community banks and credit unions with innovative payments solutions. As the parent company, SHAZAM Inc. brings together a family of powerful brands designed to move money securely, efficiently and intelligently. The SHAZAM® Payments Network provides issuers, merchants and cardholders with seamless, secure and nationally-accepted payment services for all transaction types.Our PeregrineTM processing solutions encompass issuer and acquirer services along with a payments gateway that enables seamless, real-time funds transfer experiences. The service manages the full transaction life cycle, from authorization and settlement, to reporting and dispute management.KinetiCoreTM banking solutions delivers a full suite of core banking products designed for community banks.DigiHiveTM digital banking offers intuitive, digital-first experiences for consumers. Our DocuCommand® information management system streamlines data and document workflows. The SHAZAM® Payments Association supports education and advocacy across the payments industry.

Founded in 1976
Johnston, Iowa, USA
585 employees (35 in marketing)
1% recommend to a friend
1% CEO approval

Salaries

Posted range

$59K/yr – $74K/yr

Taken straight from the job posting.

Communications median pay in the United States

$93K/yr

Most pay falls between $70K and $136K. Based on 6,242 salaries.

See all SHAZAM Network - ITS, Inc. salaries

Marketing Team

Marketing Team Size
35 (6% of company)
Median Tenure
4.2 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
21.6K
Traffic Source Mix
Search
50.3%
Direct
28.1%
Referral
12.3%
Social
1.9%
Paid
2.5%

Headcount Trend

Current headcount: ~585

Communications Specialist

SHAZAM Network - ITS, Inc. · Des Moines, IA · Hybrid