Communications Specialist

Responsibilities

• Drafts, edits and delivers high-quality content for press releases, newsletters, websites, employee intranet, social media channels, customer and employee print and digital communications, videos, marketing and advertising, presentations and other communications materials, ensuring continuity of messaging across all channels
• Collaborates with the team on monthly utility customer newsletter and bill inserts, using customer communication best practices, targeted messaging, and audience segmentation strategies to enhance engagement and deliver timely, accurate and compliant communications in partnership with utility business units.
• Partners with graphic design to develop visually compelling communications materials, collateral and advertising content to enhance company brand.
• Measures and evaluates communication effectiveness through post-project assessments, data analytics, and customer sentiment analysis, identifying opportunities for continuous improvement.
• Supports website content management by developing and maintaining company website, serving as content owner, and reviewing, editing, and advising on content submitted by business units.
• Provides strategic communications support for Human Resources and Employee Business Resource Groups.
• Develops engaging communications and content that support special projects, energy-efficiency and sustainability initiatives and other strategic business priorities.
• Develops communications for New Jersey Natural Gas (NJNG) outreach and educational events, including messaging, collateral and promotional materials. Provides event day support and serves as the Corporate Communications lead for special events.
• Supports social media operations to ensure content consistency and appropriate cross-channel content delivery.
• Provides basic photography support at company events, including occasional evenings and weekends, as needed.

Requirements

• Bachelor’s degree in Communications or other related field.
• Minimum of 3 years of related corporate communications experience.
• Strong writing, editing and interpersonal skills.
• Ability to effectively manage and prioritize multiple projects and competing deadlines.
• Highly detail-orientated, with ability to gather information quickly to develop company communications materials while responding to internal and external requests.
• Proficiency in Microsoft Office programs, including Word, PowerPoint and Excel.

Preferred

• Experience with Canva, Adobe Creative Suite, and photography a plus.

Benefits

• Day one medical coverage, including prescription, vision and dental plans, so you’re supported right away.
• Our 401(k) plan has a generous company match to help you invest in your future.
• Direct Stock Purchase Plan (with optional payroll deduction for employees) so you can share in the company’s success.
• Wellness perks, including free on and off site fitness centers and other programs to keep you feeling your best.
• A confidential Employee Assistance Program to support your wellbeing.
• Professional development and tuition reimbursement to help grow your skills and advance your career.
• Vacation and company-paid holidays, so you can rest and recharge.
• Flexible work arrangements with many roles offering hybrid options based on job responsibilities and business needs.