Communications Specialist III

Responsibilities

• Develop a command for the elevator industry/business, including technical properties of products and market trends
• Develop and edit high-quality, mistake-free content, including internal communications, intranet content (SharePoint preferred), feature writing, video script writing, general content, and correspondence
• Utilize automated email marketing system (preferably Marketo) to create engaging emails, landing pages, and forms.
• Manage approvals and facilitate revisions and modifications to ensure seamless execution
• Generate comprehensive reports on effectiveness metrics, encompassing open rates, click rates, lead rates, and other campaign metrics
• Create and manage editorial calendar
• Edit and proof content generated by the communication team and internal stakeholders
• Research stories, conduct interviews and work with graphics designers to create news stories and distribute via various channels
• Develop relationships with and work with internal stakeholders to develop clear messages and content that engages employees
• Respond to feedback in a timely manner and possess the ability to work within tight deadlines while handling changes on the fly

Requirements

• Minimum of four to five years of writing experience is required.
• BA degree, preferably in Communications or Journalism.
• 2 to 3 years' experience with email marketing platforms, such as Marketo (preferred), Eloqua, MailChimp, etc.
• 2 to 3 years' experience posting news on SharePoint.
• Experience with Viva Engage a plus.
• Proven ability to effectively organize and manage multiple responsibilities.
• Strong written and verbal skills, including editing and proofing. Knowledge of AP style is a must.
• Flexibility in writing style required for various content channels.
• Ability to build positive relationships with departments and employees across the organization/globe.
• Ability to integrate research and creative work concepts into daily activity.

Benefits

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance