Responsibilities

• Supports the planning, development, execution, and optimization of communication efforts for DT&I products, initiatives, and transformation programs.
• Manage communications operations including distribution lists, vendor coordination (e.g., videographers), documentation of deliverables, and tracking of communications activity
• Partner closely with the Communications Manager to oversee the weekly development, coordination, and distribution of communications ensuring accuracy, consistency, and alignment with DT&I priorities and enterprise messaging standards.
• Execute communications projects from intake and planning through execution and post-launch evaluation, supporting digital transformation, innovation initiatives, and change management efforts across DT&I.
• Serve as a communications partner to DT&I product owners and initiative leads by translating complex technical or operational concepts into clear, compelling, audience-focused messaging.
• Develop and execute communication plans in collaboration with the Communications Manager and Product Change Team, aligning messaging to change milestones, adoption goals, and stakeholder needs.
• Create, write, edit, and proof high-quality content across multiple channels (e.g., email, flyers, video scripts, presentation decks, FAQs, executive communications, and meeting materials), ensuring adherence to brand, voice, editorial, and compliance standards.
• Manage communication intake, scope, timelines, and prioritization for assigned initiatives; proactively identify risks, dependencies, and opportunities to improve clarity and impact.
• Support tracking and documentation of communication effectiveness and provide insights and recommendations to improve effectiveness and stakeholder engagement.
• Maintain awareness of emerging communication tools, digital platforms, and AI-assisted content development technologies, applying them appropriately and in accordance with enterprise guidelines.

Requirements

• Bachelor's degree in Communications, Public Relations, or a related field - Required
• 4+ years of relevant experience in communications - Required
• Background in healthcare communications, corporate/internal communications, or experience in a healthcare setting - Preferred

Preferred

• Experience in change management or leading communications through major organizational change
• Associated Press writing style
• Microsoft Office, Adobe Creative Suite
• Working knowledge of emerging communication technologies, e.g., ChatGPT
• Highly adaptability to re-prioritization of projects as needed
• Demonstrated ability to extract nuanced information from subject matter experts and articulate complex concepts in clear language
• Manage multiple projects and prioritize tasks