Communications Specialist I - Scale Up of HIV Prevention Services in Sexual Health Clinics (SHIPS)

Responsibilities

• Coordinate and facilitate Sexual Health Clinic awareness and promotion social marketing campaigns and resources.
• Research and create topical health information resources; print and electronic resources, educational and promotional resources, and other materials that are accurate, culturally appropriate, and educationally sound for a variety of audiences.
• Interact with specific audiences to provide information, listen to concerns and help resolve problems.
• Coordinate with communicators, staff, and community partners to gather content and identify timely communication opportunities.
• Maintain editorial calendars and publication schedules to ensure timely and reliable delivery of recurring communications products.
• Analyze readership, engagement and performance metrics to inform content decisions and improve communication effectiveness.
• Provide recommendations to improve internal communications strategies, processes and channels.
• Perform other duties as assigned.

Requirements

• Experience with email distribution, content management or digital publishing platforms.
• Knowledge of communication principles, research methods, and techniques.
• Skilled in developing and implementing strategic communications plans with clear direction, concise messaging, and measurable outcomes.
• Skills in synthesizing and communicating technical information in ways that everyone can understand to include the development of outreach materials, news releases, web content etc.
• Skills in identifying and assessing the communication needs of key audiences, including multi-lingual and disability audiences.
• Familiar with Outlook, Word, PowerPoint, SharePoint, and Teams.
• Familiarity with simple audio/video editing tools, screen-recording applications, and digital content platforms used to create internal and external communications.
• Demonstrated interest in public health, human behavior, and/or social science research.
• Skill in working under pressure and meeting deadlines

Preferred

• Minimum two (2) years of progressively responsible experience in communications, patient engagement, or related fields; OR an equivalent combination of education and experience that demonstrates the ability to perform the role effectively.
• Experience managing health education communications projects/social marketing campaigns including developing and staging components, organizing interdependent tasks, managing communications among partners and stakeholders, making recommendations regarding changes to project scope, and evaluation.
• Current knowledge of the biology and epidemiology of HIV and other STDs.
• Knowledge and experience developing print and electronic health education materials and resources.
• Demonstrated skill writing copy to explain complex health topics at appropriate reading levels.
• Education in marketing, journalism, science/technical communications or related field or experience leading communications work, to include developing communications strategies, identifying tactics, developing materials, implementing and evaluating events or projects.
• Ability to work with minimal supervision and exercise independent good judgment.
• Competency, comfort, and experience working and communicating with diverse populations and interest groups such as; men who have sex with men, transgender individuals, adolescents, younger adults, drug users, etc.