Communications Specialist (Hourly)

Responsibilities

• - Works with the Office of College Relations & Marketing to support the district’s social media presence.
• - Attends campus activities and events to capture live social media content and optimize promotional opportunities for the college.
• - Engages and builds ACC’s presence amongst the ACC and community-at-large by driving brand awareness and growing ACC’s reach to its multicultural audiences.
• - Assists in supporting the ACC District social media content calendar for all major platforms, curating content to each channel, following best practice guidelines.
• - Supports live events and conversations on social media platforms to facilitate engaging, two-way conversations.
• - Assists in creating original and engaging social media content that fits ACC’s mission and values.
• - Tracks emerging trends, communities, and platforms and recommends engagement where relevant for the department and college.
• - Supports office activities and events in ways that can increase ACC awareness and user engagement (tabling, account takeovers, giveaway campaigns, contests, etc).

Requirements

• - Knowledge of major social media platforms, including but not limited to — X (Twitter), Facebook, Instagram, Reddit, and LinkedIn.
• - Familiarity and working knowledge of social media efficiency tools.
• - Demonstrate effective customer service and communication techniques.
• - Demonstrate proficiency in using current social media platforms, scheduling tools, graphic design applications, standard word processing, databases, and virtual platforms (such as Google Meet and Zoom).
• - Maintain an adaptive & cooperative work schedule.
• - Represent the college with professionalism and diplomacy.
• - Establishing and maintaining effective working relationships.
• - Maintaining an established work schedule.
• - Strong interpersonal and teamwork abilities.
• - Effectively using strong interpersonal and communication skills, including tact and diplomacy.