Communications Specialist

Springfield, MA (On-site)

$52K/yr – $62K/yrMid Level2+ years expFull time

Posted 13 hrs ago

Job Summary

Own and manage multichannel communications from content creation to strategy, coordinating timelines, approvals, and client collaboration across events, digital campaigns, and content libraries.

  • Manage content calendars and campaigns across multiple clients.
  • Draft, edit, and finalize messaging for emails, websites, and social channels.
  • Coordinate with clients, volunteers, and internal teams to gather information and ensure quality, timely deliverables.

Job Description

Responsibilities

  • Content Creation & Copywriting
  • Coordinate timelines, approvals, and inputs for communications projects to ensure written deliverables are completed accurately and on schedule.
  • Collaborate with internal teams, clients, and volunteer leaders to gather information needed to draft, edit, and finalize communications.
  • Participate in client meetings to understand communication needs and translate follow-up items into clear written materials or messaging plans.
  • Support conference, webinar, and event communications, including promotional copy, attendee messages, reminders, and post-event follow-up.
  • Maintain organized records of content assets, templates, calendars, drafts, and approved communication materials.
  • Contribute as a collaborative team member while keeping writing quality, message clarity, and audience engagement at the center of the work.
  • Content Strategy & Digital Communications
  • Plan and manage communications calendars across multiple clients and communication channels.
  • Write and prepare email marketing campaigns, website updates, and social media content.

Requirements

  • 2-4 years of experience in communications, marketing, public relations, content marketing, or a related field.
  • Bachelor’s degree in communications, marketing, public relations, journalism, English, or a related field preferred.
  • Experience supporting communications for associations, nonprofits, agencies, or member-based organizations is a plus.
  • Strong written and verbal communication skills with the ability to adapt tone and messaging for different audiences and organizations.
  • Excellent proofreading and editing skills with strong attention to detail.
  • Strong organization skills with experience coordinating multiple communication projects and deadlines simultaneously.
  • Familiarity with email marketing platforms, website content management systems, social media platforms, and scheduling tools preferred.
  • Ability to create engaging content for email, web, newsletters, social media, and promotional campaigns.
  • Comfortable collaborating with clients, volunteer leaders, vendors, and internal teams.
  • Ability to think proactively and contribute ideas that support engagement and communication goals.

Benefits

  • Comprehensive medical insurance
  • Employer-funded Health Reimbursement Arrangement (HRA)
  • Dental & vision insurance
  • Employer-paid basic life and AD&D insurance, with optional additional voluntary coverage
  • Long-term disability coverage providing income protection
  • Flexible Spending Account (FSA) with pre-tax savings for healthcare and dependent care expenses
  • 401k retirement plan with company match
  • Paid vacation, sick, holidays, plus summer half-day Fridays, and volunteer time off
  • Company-sponsored donation matching program (up to $250 annually) to support the causes you care about
  • Enjoy a well-stocked office kitchen (coffee, espresso, snacks), and occasional team lunches and fun events
Canopy Management Group Inc logo

Canopy Management Group Inc

3.3 Glassdoor

Canopy Management Group (formerly The Markens Group) is a community-centered Association Management Company (AMC) headquartered in Springfield, Massachusetts.For nearly 40 years, we have partnered with trade associations, professional societies, nonprofits, and member-driven organizations to provide customized operational, strategic, financial, marketing, event, and leadership support.Our work is built on this core belief: strong organizations create stronger industries, stronger leaders, and stronger communities.We help organizations build the structure, stability, and operational capacity they need so their boards and volunteer leaders can focus on advancing their mission, serving their members, and creating meaningful impact.Our approach is intentionally relationship-driven and personalized. We often describe it as "building the suit to fit the body." Every organization has unique goals, challenges, and communities to serve, and we build support structures designed around those realities.As Canopy, we carry forward the relationship-first philosophy established by The Markens Group, with a future focused on collaboration, community, and growth.Canopy is accredited by the AMC Institute, reflecting our commitment to the highest standards of association management and client service. We are also proud to be recognized as a Great Place to Work® for over ten years, reinforcing our belief that people do their best work when they feel supported, connected, and empowered to grow.Rooted in Springfield and Western Massachusetts, we remain committed to investing in our local community while supporting organizations nationwide. Our headquarters serves as the home office for Canopy and eight additional associations and organizations, creating a hub for leadership, collaboration, strategic planning, and community-building in the heart of downtown Springfield.

Founded in 1988
Springfield, Massachusetts, USA
29 employees (6 in marketing)
1% recommend to a friend

Salaries

Posted range

$52K/yr – $62K/yr

Taken straight from the job posting.

Communications median pay in the United States

$93K/yr

Most pay falls between $70K and $138K. Based on 5,779 salaries.

See all Canopy Management Group Inc salaries

Marketing Team

Marketing Team Size
6 (21% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1.5K
Traffic Source Mix
Search
28.7%
Direct
29.9%
Referral
13%
Social
7%
Paid
8.1%

Headcount Trend

Current headcount: ~29
Canopy Management Group Inc logo

Communications Specialist

Canopy Management Group Inc · Springfield, MA · On-site