Communications Specialist

Responsibilities

• Social Media: Assist with and post content to ASWB's organic social media accounts under the direction of the Marketing and Content Strategy Senior Manager
• Monitor comments and direct messages to ASWB's social media accounts, coordinating responses with PRCS team members and representatives from other ASWB departments as appropriate
• Provide regular summaries of social media comments and messages to PRCS leadership and any related ASWB departments
• Monitor performance of social media accounts and create periodic reports
• Monitor ASWB's presence in media and social media and report to PRCS team members
• Email Marketing and Inquiries: Assist with the development and distribution of email marketing campaigns
• Monitor performance of email marketing campaigns and create periodic reports
• Monitor info@aswb.org email account daily, responding to questions and routing emails to PRCS team members and other ASWB departments as appropriate
• Website and Publications: Assist with the maintenance, organization, and updating of ASWB website content
• Assist in the creation, cataloging, updating, and maintenance of ASWB digital publications

Requirements

• Associate's degree; bachelor's degree in communications, journalism, public relations, or a related field, or equivalent professional experience preferred
• 1-3 years of experience in communications, event coordination, public relations, or a related role
• Experience managing customer service correspondence and coordinating information across multiple departments
• Strong organizational skills
• Strong written communication skills
• Attention to detail and quality assurance
• Proofreading and editing competencies
• Expert level skills in the Microsoft Office software suite
• Willingness and ability to learn new computer software and adapt to department needs
• Comfort working across internal teams and with external vendors

Preferred

• Familiarity with social media platforms, social media management software, email marketing software, web content management systems, and graphic design tools preferred

Benefits

• Competitive Salary & Benefits Package including medical, dental, life and disability insurance, PTO, paid parental leave, retirement, and more!