COMMUNICATIONS SPECIALIST

Claremont, CA (On-site)

Salary Not AvailableMid Level2+ years expTemporary

Posted 4 weeks ago

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Job Summary

Own front-line communications and multi-channel outreach to support Trinity Youth Services, with ownership of donor and community engagement, events, and operations support.

  • Front-line communications: answer and route inquiries from families, youth, and partners across phone, email, and social channels.
  • Event and outreach coordination: help plan and run campaigns, tours, and volunteer activities to meet leadership goals.
  • Marketing operations: support blogs, newsletters, social posts, and basic graphic content while staying current with marketing trends.

Job Description

Responsibilities

  • Provide support for helping youth and families create a better future in line with the values, mission, and treatment philosophy of Trinity Youth Services.
  • Responsible for all incoming telephone calls through main Foundation telephone lines, directs callers to the appropriate personnel and takes messages as needed.
  • Receives and distributes incoming mail, prepares, and processes outgoing USPS and intra/inter-office mail and processes packages and overnight mail sent through private carriers.
  • Serves as initial contact person for the Development team in support of children and youth in foster care and residential placement, as well as those youth transitioning out of placement.
  • Assists in the successful execution of special events, community outreach, and volunteer activities to meet goals set by Chief Operations Officer and/or Director of Development.
  • Coordinates site visits and tours of campuses, schools, and offices as it relates to volunteer, donor, and event activities.
  • Responds to and tracks communications and inquiries via telephone, email, social media, text, mail and more in a timely and professional manner.
  • Participates in trade/industry fairs, community events, and conferences as assigned.
  • Assists with the communication and marketing programs and keeps current with the latest trends and approaches in communications and marketing.
  • Composes and posts blogs, newsletters, social media, and other communications, including but not limited to, flyers, posters, and other graphic designs.

Requirements

  • Bachelor’s or advanced degree in Business Administration, Communications, or related field from an accredited institution is required; three consecutive years of community outreach and/or project management experience in a non-profit environment may be substituted for education.
  • A minimum of two years related experience in marketing, advertising, public relations, nonprofit development, or commensurate field.
  • Must have strong project management skills, including budgeting and demonstrated ability to execute multiple concurrent projects.
  • Must be able to manage administrative aspects of project completion and have the ability to create promotional, marketing concepts.
  • Computer literate and possess working knowledge and demonstrated ability to use word processing, spreadsheet, and database management programs, and web technology.
  • Demonstrated ability to use Microsoft Office: Word, Excel, and PowerPoint.
  • Experience using Blackbaud Raiser’s Edge development software preferred.
  • Must communicate clearly and concisely, both orally and in writing in English.
  • Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check.
  • Must possess a valid California driver’s license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity’s insurance carrier.

Preferred

  • Experience using Blackbaud Raiser’s Edge development software preferred.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employer-Paid Life Insurance
  • Education Reimbursement for Masters Degrees
  • Paid PTO, Holidays, Jury Duty, and Bereavement
  • Retirement Plans
  • Career Advancement Opportunities
Apis Services Inc logo

Apis Services Inc

Apis Services, Inc. was created in August 2017 as a subsidiary of Inperium, Inc. The Purpose of Apis Services is to function as the entity that provides the Shared Service offerings to Inperium and its affiliates allowing these entities to advance their mission & vision; focus on enhancing service delivery, explore geographical program expansion and focus on quality outcome measures & create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterments. Shared Service offerings include, but are not limited to: Fiscal Reporting, Payroll, Information Technology, Human Resources, Employee Recruiting, Employee Training, Risk and Time and Attendance. For a full listing of all offerings please refer to the Inperium Shared Services document.

Founded in 2017
Reading, Pennsylvania, USA
216 employees

Traffic Signals

Monthly Visitors
2.1K
Traffic Source Mix
Search
27.8%
Direct
45.2%
Referral
11.4%
Social
14.2%
Paid
1.4%

Headcount Trend

Current headcount: ~218

Marketing Team

Marketing Roles Posted (Last 30 Days)
1