Communications Project Specialist at MidFirst Bank | Oklahoma City, OK

MidFirst Bank

Communications Project Specialist

Oklahoma City, OK (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the end-to-end borrower communications lifecycle, turning legal and regulatory content into clear customer messaging while coordinating cross-functional teams to hit regulatory and brand standards.

Production & Governance: Manage intake to QA, including legal/compliance approvals and risk review.
Clarity & Consistency: Translate complex information and maintain tone, style, and branding across channels.
Cross-Functional Delivery: Align stakeholders, schedules, and processes to meet deadlines and regulatory requirements.

Job Description

Responsibilities

Create, edit, and implement borrower communications including letters, emails, website content, scripts, talking points, educational materials, and promotional content
Translate complex legal, regulatory, and business information into clear, customer-friendly messaging
Manage communication projects through the full production lifecycle, including intake, scoping, drafting, stakeholder reviews, legal/compliance approvals, risk review, implementation, and quality control
Coordinate with cross-functional teams to ensure projects stay on schedule and meet business and regulatory requirements
Review and revise existing borrower communications to improve clarity, consistency, and overall customer experience
Maintain consistency in tone, branding, style and messaging across all communication channels while adhering to brand standards
Conduct research, participate in meetings, and work within multiple internal systems and workflow tools to support communication initiatives

Requirements

Minimum of 2 years of professional communications, marketing, public relations, or related experience
Bachelor’s degree in Journalism, Public Relations, Mass Communications, Marketing, or a related field
Candidates with equivalent combination of education and experience will also be considered
Strong writing, editing, proofreading, and verbal communication skills
Ability to interpret complex information and communicate it in a clear, concise, and customer-focused way
Strong project management and organizational skills with the ability to manage multiple projects and deadlines simultaneously
Comfortable working within established procedures in a highly regulated industry
Ability to quickly learn new technology, systems, and internal applications
Proficiency with Microsoft Office products required
AP Style knowledge strongly preferred
Experience with Adobe Acrobat and/or design software preferred but not required

Nice to Have

Detail-oriented and highly organized
Positive, collaborative, and team-focused mindset
Strong interpersonal skills and ability to work cross-functionally
Comfortable receiving and applying constructive feedback
Creative thinker with a customer-focused approach to communications
Adaptable, proactive, and able to balance multiple priorities
Ability to thrive in a collaborative, supportive team environment
Able to anticipate issues and proactively ask for help or propose solutions

MidFirst Bank

MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking.MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City).Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank.MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations.Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.

Founded in 1982

USA

2.2K employees

www.midfirst.com