Communications Performance Analyst

Phoenix, AZ (Hybrid)

$73K/yr – $130K/yrMid Level2+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the cadence and quality of cross-channel reporting, turning raw metrics into executive-ready insights and patterns for communications campaigns.

  • Reporting Execution: Build and maintain integrated performance reports across paid, earned, owned, and shared media to tell a cohesive story.
  • Cross-Functional Collaboration: Align with Communications and analytics partners to validate data and meet strict timelines for leadership-ready briefs.
  • Insights Delivery: Highlight actionable takeaways and flag issues with clear context to shape follow-up actions and strategy reviews.

Job Description

Responsibilities

  • Produce recurring integrated performance reports for communications campaigns, rolling up results across paid, earned, owned, and shared channels.
  • Compile and organize campaign metrics and inputs into standardized, leadership ready summaries.
  • Support pre and post campaign reporting by helping document baseline context, results, and early learnings.
  • Highlight key takeaways, patterns, or issues in performance (e.g., reach vs. resonance) and flag for follow up when needed.
  • Coordinate with Communications teams and analytics partners to gather inputs, validate data, and meet reporting timelines.
  • Maintain reporting templates, documentation, and reference materials to support consistency over time.

Requirements

  • High School Diploma / GED
  • Must be 18 years of age OR older
  • 2+ years of experience in Communications, Public Affairs, Marketing, or related fields, with demonstrated communications experience required
  • Familiarity with paid, earned, owned, and shared media channels & campaign metrics, including familiarity with social and digital communications platforms
  • Experience analyzing and reporting campaign performance, with the ability to translate complex data into actionable insights and executive-ready storytelling
  • Analytical, critical thinking, and problem-solving skills with an action-oriented mindset
  • Experience collaborating cross-functionally with communications, marketing, or client-facing teams
  • Communication skills, including the ability to clearly articulate complex information to non-technical audiences
  • Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.

Preferred

  • Reside within commutable distance to the office at 1 Health Drive, Eden Prairie, 55344.

Benefits

  • On-the-job training is offered.
  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution (all benefits are subject to eligibility requirements)
UnitedHealth Group logo

UnitedHealth Group

3.6 Glassdoor

UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.Click below to search careers or join our social communities: • Search & apply for careers at careers.unitedhealthgroup.com/• Follow us on Twitter at twitter.com/UnitedHealthGrp• Follow and like us on Facebook at facebook.com/unitedhealthgroup• Follow us on Instagram at instagram.com/unitedhealthgroupMore about UnitedHealth Group can be found at unitedhealthgroup.com/

Founded in 2002
USA
102K employees (1,562 in marketing)
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