Communications & Marketing Specialist

Raleigh, NC (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive NeighborHealth Center’s external communications and donor engagement to raise awareness and support for programs.

  • Own development and execution of annual communications plans to promote NHC services.
  • Must-have: Undergraduate degree in communications/marketing plus proven marketing and campaigns experience.
  • Standout: Experience coordinating internal story banks and multi-channel collateral with designers and printers.

Job Description

Responsibilities

  • Develop and implement annual communications plans and strategies, raise awareness, and promote NHC services to the target audiences.
  • Advance communication and marketing tactics for new projects, events, and initiatives, ensuring alignment with NHC’s strategic priorities and branding guidelines, collaborating with the Director of Development and communications contract staff.
  • Coordinate the development and organization of an internal story bank, working with and interviewing staff and stakeholders in the sharing of stories for communications, marketing, and media.
  • Ensure the integrity and relevance of NHC website for accuracy, functionality, engagement, and ease of navigation.
  • Produce written communications and correspondence for donor engagement, solicitation, appreciation and stewardship, working collaboratively with the Director of Development.
  • Oversee the creation of marketing and communications deliverables working with a team that includes staff, outside designers, and printers in the production of digital and print collateral.
  • Take ownership of corporate sponsorship benefits development and fulfillment plan, working with the Development Team and communications contractors, as part of a corporate engagement program.
  • Ensure consistency of brand standards, messaging, mission, vision, and values with all audiences, internal and external, by taking responsibility for establishing and implementing best practices to guide all communication and marketing efforts.
  • Support events designed to increase visibility of NHC to external constituencies.
  • Help manage and organize photography and videography needs for events, activities, and general awareness for use in publications and media. Help maintain NHC’s graphics and photo files.

Requirements

  • An undergraduate degree in communications, marketing, journalism, or business; non-profit and healthcare experience is a plus.
  • Strong written, verbal communications, and interpersonal skills with a wide range of roles.
  • Experience or demonstrated ability in marketing, communications, email & mail campaigns, social media and graphic design.
  • Computer literacy in internet use and Microsoft Office suite tools, Canva, WordPress, MailChimp or comparable CRM communications platforms.
  • Ability to independently manage multiple and varied projects, priorities, and deadlines, demonstrating grace under pressure.
  • Comfort working independently and collaboratively as part of a team.
  • Excellent organizational and analytical skills, with keen attention to detail.
  • Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members.
  • Strong organizational skills for managing events and complex activities in support of development objectives.
  • Ability to identify opportunities, solutions, and resolve challenges.

Preferred

  • non-profit and healthcare experience is a plus
NeighborHealth Center logo

NeighborHealth Center

Serving Christ by loving our neighbors through excellent, compassionate and accessible healthcare.NeighborHealth Center is a nonprofit, faith-based community health center providing affordable and quality primary care to all. NeighborHealth serves the uninsured and underserved, as well as those with health insurance coverage (Medicaid, Medicare and private health insurance). NeighborHealth Center opened in west central Raleigh in June 2018 to address the growing number of people in Wake County without access to health care. Primary care services includes women’s health and prenatal care to the underserved in our community. Less than 4% of the low-income population in our service area were being served by a health center. In our first year in operation, we saw more than 2,000 patients with approximately 70% of those patients being uninsured. This represented a coverage gap for people in the community that have low incomes but do not qualify for Medicaid. Our mission is to provide healthcare to all in a caring and compassionate environment. We also welcome those with private insurance.

Founded in 2018
Raleigh, North Carolina, USA
61 employees (1 in marketing)

Traffic Signals

Monthly Visitors
4.4K
Traffic Source Mix
Search
27%
Direct
48.7%
Referral
6.1%
Social
16.8%
Paid
1.4%

Headcount Trend

Current headcount: ~61

Marketing Team

Marketing Team Size
1 (2% of company)

Funding

Last Raise
Grant, 2 years ago

Funding History

  • May 2024
    Grant