Responsibilities

• Lead and deliver clear, honest and well timed communications that protect and strengthen Home Group Scotland’s brand and reputation across customers, partners, media and regulators
• Handle media interest with calm confidence, building strong relationships
• Support the Director of Scotland with clear advice, honest insight and practical options
• Listen to customers, gather insight and make sure real feedback shapes plans, improves services and builds trust. Keep an eye on policy and sector changes, spotting what’s coming next and explaining it in plain, useful language.
• Guide Community Connector work, helping people feel heard, bringing partners together and turning ideas into real local impact.

Requirements

• Strong communications experience with the confidence to shape clear messages for different audiences, especially when topics feel complex, sensitive or fast moving.
• A calm, thoughtful approach to reputation and media work, with sound judgement and the ability to make good decisions when pressure is high.
• The ability to build trust and influence others, adapting your style to work well with leaders, partners, journalists, customers and colleagues.
• Curiosity about the world around you, keeping a close eye on policy, public opinion and sector trends and turning that insight into practical advice.
• Experience gathering insight and feedback, then using it to guide improvement without adding noise or unnecessary complexity.
• A collaborative mindset, pulling people into the right conversations at the right time so work feels joined up, purposeful and focused on what matters most.
• 17.5 hours per week, we are open to discussing a flexible working pattern
• One day per week in any of the Scotland offices or on site
• You need to be able to drive and have access to your own vehicle insured for business purposes (we pay for the mileage)

Benefits

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”). The option to buy 5 more each year
• 2 paid volunteering days each year
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• 800+ discounts on shops, holidays, days out, tech and more