Communications Manager

Responsibilities

• Own our podcast strategy and execution:
• Set the strategy: Define the show (or shows) vision, audience, formats, and cadence, and align it to company narratives and business goals. Decide what we make, why, and how we'll measure success.
• Build the guest pipeline: In partnership with the business, identify, recruit, and book compelling guests, including customers, partners, analysts, industry voices, and NinjaOne experts and executives. Prep them so every conversation is sharp, credible, and human.
• Produce: Plan episodes, support research and question sets, and work closely with the host to ensure preparation in advance. Support end-to-end production, including scheduling, recording, editing, show notes, and publishing, working with internal teams and agency partners.
• Distribute and grow: Own the promotion and distribution strategy across podcast platforms, social, email, and owned channels. Partner with video, design, social, and PR to repurpose each episode into clips, quotes, articles, and other assets.
• Measure and iterate: Track downloads, listener growth, engagement, and downstream impact. Use the data to refine format, topics, and promotion, and to test new formats and channels.
• Own our global speaker program:
• Build and run the program: Develop the process and own the calendar for NinjaOne's speaking engagements, including which voices we put forward, and how we prioritize across regions and audiences.
• Find new opportunities: Research and track conferences, panels, and industry events; manage calls for speakers and submissions; and pitch NinjaOne experts and executives for the right stages, including global Tier 1 events.
• Develop the speakers: Work with executives and subject matter experts to craft abstracts, themes, narrative arcs, and talk tracks tailored to each audience. Provide coaching, rehearsal, and feedback to help our speakers deliver.

Requirements

• 4+ years of experience in communications, PR, content, journalism, or a related role, ideally in tech, IT, startups, or security
• Proven project and program management skills, with a track record of running many moving pieces at once, hitting deadlines, and keeping stakeholders aligned
• Executive presence and credibility with senior leaders: you can coach, give candid feedback, and tailor guidance to different personalities and speaking styles
• Strong editorial instincts and news judgment, with a knack for knowing which stories, guests, and stages are worth pursuing
• Excellent writing and communication skills, from abstracts and talk tracks to guest outreach and show notes
• Comfort with data: you track performance, report on impact, and use what you learn to improve
• Cross-functional collaboration skills, with the ability to partner effectively with PR, social, video, design, events, and regional teams around the world
• You align with our values (Curiosity, Integrity, Kindness, Humility, & Builders) and are committed to creating an environment where these values flourish in our teams
• Bonus points

Preferred

• Experience hosting, producing, or growing a podcast
• Experience managing a speaker bureau, a conference submissions process, or executive speaker coaching
• Familiarity with podcast analytics and distribution platforms

Benefits

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.