Communications Manager

Responsibilities

• Align the vision, goals, and priorities of NAHC’s Communications and Media program with the agency mission, strategic direction, and commitment to the communities it serves.
• Plan, manage, and continuously strengthen NAHC’s Communications and Media Program across digital, print, video, design, web, social media, public relations, and other communication channels.
• Establish and manage communications priorities, projects, and workflows based on organizational priorities, audience impact, and opportunities to strengthen external visibility, engagement, membership and service utilization.
• Identify and implement new approaches, tools, technologies, communication methods, and creative opportunities that strengthen the quality, efficiency, reach, and impact of NAHC’s communications.
• Ensure internal and external communications align with organizational priorities, established messaging and brand standards, and direction from Executive Leadership.
• Supervise assigned communications staff, including establishing expectations and priorities, assigning work, monitoring performance, providing coaching and feedback, completing performance evaluations, and addressing performance or personnel matters in coordination with Human Resources.
• Foster a collaborative and accountable team environment and provide staff with opportunities to develop skills, expand capabilities, and assume increasing responsibility.
• Manage communications and media inventory, equipment, services and scheduling.
• Identify and pursue external communications, marketing, media, partnerships, and community engagement opportunities that expand NAHC’s reach, strengthen its public presence, and connect the agency with new audiences.
• Lead the development and implementation of integrated communications and marketing campaigns that promote NAHC’s programs and services, strengthen organizational visibility, support membership and service growth, engage community audiences, and advance fundraising or other organizational priorities.

Requirements

• Bachelor’s degree in Communications, Marketing, or a related field.
• Minimum four (4) years of progressively responsible in communications, marketing, public relations, media production, outreach, or a related field.
• Minimum two (2) years of direct supervisory or management experience, including responsibilities for assigning and prioritizing work, providing performance feedback and coaching, completing performance evaluations, supporting staff development, and addressing employee performance or personnel matters.
• Demonstrated experience developing and implementing communications, marketing, media, or public relations strategies campaigns across multiple communications channels.
• Demonstrated experience managing multiple communications projects, competing priorities, deadlines, and organizational stakeholders.
• Experience with external communications, community engagements, or development of relationships with media and external partners.
• Demonstrated hands-on experience developing communications and creative content across digital and traditional channels, including social media, websites, print materials, graphics, photography, video, or other multimedia platforms.
• Experience using communications metrics, analytics, and performance data to evaluate effectiveness and inform communications strategies and priorities.
• Experience developing and maintaining organizational branding, messaging, and communication standards.
• Strong written and verbal communication skills, including the ability to develop clear, compelling communications for internal, external, community, and media audiences.

Benefits

• Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.