Communications Manager

District of Columbia, USA (Remote)

$70K/yr – $85K/yrMid Level5+ years exp

Posted 5 weeks ago

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Job Summary

Own a cross functional public health education program that translates research and trends into consumer friendly resources while coordinating campaigns across digital, social, and community channels to reduce gambling related harm.

  • Public Health Education Strategy: shape and implement a consumer facing education program focused on emerging financial products, prediction markets, trading platforms, and gambling related harm.
  • Public Awareness Campaigns: manage campaigns across digital and earned media to drive early help seeking and reduce stigma.
  • Social Media & Digital Engagement: guide engaging, evidence informed content for diverse audiences and measure impact.

Job Description

Responsibilities

  • Public Health Education Strategy: Working with the Director of Strategy, develop and implement a comprehensive public health education strategy focused on emerging financial products, prediction markets, trading platforms, and gambling-related harm.
  • Identify opportunities to increase public awareness, improve financial and behavioral health literacy, and promote informed participation and decision-making.
  • Develop educational frameworks that translate research, data, and emerging trends into practical, consumer-friendly resources.
  • Ensure all educational initiatives align with NCPG’s mission, public health approach, and commitment to reducing gambling-related harm.
  • Public Awareness Campaigns: Lead the development and execution of consumer-facing awareness campaigns across digital, social media, earned media, and community-based channels.
  • Create educational materials including fact sheets, guides, toolkits, videos, infographics, articles, FAQs, webinars, presentations, and digital learning resources.
  • Develop campaigns that encourage early help-seeking, increase awareness of available resources, and reduce stigma associated with gambling-related harm.
  • Collaborate with partners and stakeholders to expand the reach and impact of educational initiatives.
  • Social Media & Digital Engagement: Lead social media campaigns focused on public awareness, consumer protection, and responsible participation messaging.
  • Create engaging, accessible, and evidence-informed content tailored to diverse audiences, including young adults, retail traders, sports bettors, families, and individuals seeking information about gambling-related harm.
  • Develop visual storytelling and digital content using Canva and other design platforms.
  • Monitor campaign performance and digital analytics; provide monthly reports on audience growth, engagement, and content effectiveness.
  • Research Translation & Emerging Trends: Monitor emerging developments related to prediction markets, retail trading, financial technologies, consumer behavior, and gambling-related harm.
  • Translate research findings, public health data, and policy developments into consumer-friendly educational content and resources.
  • Collaborate with NCPG staff, researchers, clinicians, and subject matter experts to ensure educational materials remain accurate, timely, and evidence-informed.
  • Internal Collaboration: Work cross-functionally with the Director of Public Relations, the Director of Strategy, and the broader NCPG team.
  • Support Board communications and help prepare materials for Board meetings and stakeholder updates.
  • Assist with crisis communications planning and rapid response efforts when necessary.

Requirements

  • Bachelor's degree in Communications, Health Education, Behavioral Science, Journalism, Marketing, Public Health, or related field preferred.
  • Minimum 5 years of experience in communications, public health education, health communications, prevention programming, consumer education, nonprofit communications, or a related field.
  • Exceptional written and verbal communication skills.
  • Demonstrated experience developing educational campaigns and content for public audiences.
  • Experience translating complex topics into clear, practical, and accessible information.
  • Strong understanding of social media strategy, digital engagement, and analytics.
  • Ability to work collaboratively in a fast-paced and evolving environment.
  • Experience with Canva, Constant Contact, LinkedIn campaigns, and project management systems such as Asana preferred.
  • Familiarity with gambling-related harm, addiction, prevention education, financial services, sports betting, prediction markets, behavioral health, or consumer protection issues is strongly preferred.

Preferred

  • Experience managing behavior-change and awareness campaigns;
  • Experience working in the financial services and trading industry is a plus;
  • Experience with Canva, Constant Contact, LinkedIn campaigns, and project management systems such as Asana;
  • Familiarity with gambling-related harm, addiction, prevention education, financial services, sports betting, prediction markets, behavioral health, or consumer protection issues is strongly preferred.

Benefits

  • NCPG offers a competitive benefits package and a collaborative, mission-driven work environment.
National Council On Problem Gambling logo

National Council On Problem Gambling

NCPG serves as the national advocate to mitigate gambling-related harm. If you or a loved one has a gambling problem, contact the National Problem Gambling Helpline at 1-800-MY-RESET.

Founded in 1972
Washington, District of Columbia, USA
47 employees (4 in marketing)