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Amazon

Communications Manager, Global Operations and Workplace Reputation Team

New York City, NY (On-site)

$126K/yr – $207K/yrSenior Level7+ years expFull time

Posted 4 hrs ago

Job Summary

Own external communications for fast-moving situations, balancing high judgment with quick turnarounds, representing Amazon publicly, coordinating with reporters, and guiding multi-stakeholder response.

  • Lead external communications during breaking news and emergencies.
  • Align cross-functional teams and senior leaders on messaging.
  • Manage materials and approvals for sensitive topics.

Job Description

Responsibilities

  • Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism.
  • Be precise under tight deadlines and prioritize and manage multiple situations simultaneously.
  • Effectively represent Amazon as an on-the-record spokesperson.
  • Work with reporters to correct and clarify breaking news stories.
  • Write, develop, and manage approvals of external communications materials dealing with sensitive and timely topics.
  • Participate in multi-stakeholder emergency response meetings to provide insight and guidance from an external communications point-of-view.

Requirements

  • Bachelor's degree
  • 7+ years of recent professional communications or public relations experience

Preferred

  • Experience in verbal and written communication for executive level leaders
  • Experience driving direction and alignment with cross-functional teams

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parential leave
  • Learn more about our benefits at https://amazon.jobs/en/benefits
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Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Founded in 1901
Seattle, WA, US
728K employees (58,003 in marketing)
www.aboutamazon.com

Salaries

Posted range

$126K/yr – $207K/yr

Taken straight from the job posting.

See all Amazon salaries

Funding

Total Funding
$8.1B
Last Raise
$8B
Post IPO Debt, 3 years ago

Funding History

  • Jan 2023
    Post IPO Debt • $8B
  • Jul 2001
    Post IPO Equity • $100M
  • Jun 1996
    Series A • $8M

Traffic Signals

Monthly Visitors
3M
Monthly Google Ads Budget
$281
Traffic Source Mix
Search
46.3%
Direct
40.5%
Referral
9.1%
Social
2.6%
Paid
1.3%

Headcount Trend

Current headcount: ~765.9K