Communications Manager

Responsibilities

• Craft external campaigns by owning concept and messaging aligned with BaAM’s brand and marketing strategy, optimized for LLMs, audience growth and engagement
• Contribute copy for proposals and pitches led by Head of Brand & Communications
• Partner with BaAM’s Marketing Specialist to implement campaign messaging, including channel selection, content production, measurement, reporting, and optimization
• Develop and execute internal communications (All Staff emails, Zoom channels, Staff Handbook, Position Narratives, etc.) that keep the team connected to company goals, priorities, and decisions as guided by Head of Brand & Communications
• Draft, update, and administer BaAM’s policies and staff handbook, running the review cycle and working with the Head of Brand & Communications on approvals and rollout
• Lead ongoing maintenance and updates for BaAM’s internal knowledge library of templates, guides, process documentation, and reference material, keeping it current and accessible
• Work closely with the Director of People & Culture and cross-departmental leaders to build and maintain onboarding materials, reference guides, and process documentation
• Apply the BaAM style guide across all materials and act as a steward of the brand in every internal and external interaction, while ensuring BaAM’s systems, processes, and standards are maintained in the development of all assignments and deliverables
• Other duties as assigned

Requirements

• Bachelor's degree required, preferably in Communications, Marketing, Public Relations, Journalism, or a related field, along with relevant professional experience
• 5+ years’ communications experience in the sports and entertainment industry
• Demonstrated writing and editing ability across internal and external audiences, from policy documents to marketing campaign copy
• Experience building communications campaigns that hold brand messaging and positioning consistent and translate into measurable gains
• Experience developing and administering company-wide documentation, such as policies, handbooks, or knowledge libraries
• Self-starter who works independently and circles back for feedback and check-ins to confirm accuracy of understanding and clarity of ideas
• Keen eye for detail, with the discipline to keep documents accurate, current, and consistent
• Comfort working with new technology, including AI tools, and helping others adopt it
• Working knowledge of graphic design software, such as Adobe Creative Suite, able to create, edit, and format visual content for print or digital
• Excellent working knowledge of office software applications (i.e. Microsoft Word, Excel, Outlook, Smartsheet, Zoom, etc.)

Benefits

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off
• Diversity Commitment