Communications Manager

San Diego, CA (On-site)

$85K/yr – $95K/yrMid Level5+ years expFull time

Posted 2 hrs ago

Job Summary

Own the community’s communications strategy and day-to-day content program, leading multi-channel messaging, website/app management, media relations, and cross-functional collaboration to drive engagement and brand consistency.

  • Develop and execute comprehensive plans across digital, print, and in-person channels
  • Oversee website/app content, analytics, and multimedia production

Job Description

Responsibilities

  • Develop and implement comprehensive communication plans that align with the community’s vision and goals.
  • Oversee messaging creation, dissemination, and consistency across various platforms, including digital, print, and in-person communication.
  • Identify opportunities to highlight the community’s unique features and foster a sense of belonging among residents.
  • Oversee the day-to-day management and updates of the community website/App, ensuring accurate and timely content.
  • Collaborate with technical teams or vendors to enhance website functionality and user experience.
  • Monitor website analytics and implement improvements based on user engagement and feedback.
  • Ensure the website remains a reliable and user-friendly resource for community news, events, and updates.
  • Create high-quality, engaging content tailored for residents and prospective community members, including newsletters, press releases, social media posts, and website updates.
  • Work with design and content teams to ensure cohesive branding across all communication materials.
  • Coordinate and oversee multimedia content production, such as videos and community event coverage.

Requirements

  • Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
  • 5+ years of experience in communications, public relations, or a related role, preferably in real estate or community management.
  • Experience working with master-planned communities or residential developments is a plus.
  • Prior experience managing websites and knowledge of content management systems is highly desirable.
  • Proficiency in communication tools and platforms, including social media management tools and email marketing systems.
  • Familiarity with graphic design and video editing tools (e.g., Canva, Adobe Creative Suite) is preferred.
  • Strong understanding of digital marketing, including SEO and website content management systems.

Preferred

  • Graphic design and video editing tools experience (e.g., Canva, Adobe Creative Suite) is preferred.

Benefits

  • Medical, dental, and vision plans (full time and those working 30+ hours)
  • Part time 20+ hours qualify for dental and vision
  • 401K match
  • Time off including vacation, sick, and company paid holidays
  • Pet insurance available
  • Tuition reimbursement
  • Legal services
  • Free emotional wellbeing and daily life assistance support for all associates
  • Domestic partner coverage
  • Health savings account
FirstService Residential logo

FirstService Residential

FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance every property's value and every resident's life. Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial and FirstService Energy deliver additional levels of support.Boards and developers select FirstService Residential to realize their vision and drive positive change in the communities in their trusted care.FirstService Residential is also a Great Place to Work two years in a row and was recently awarded Fortune Best Workplaces in Real EstateTM 2024. For additional support, please contact our 24/7/365 Customer Care team at 855.333.5149FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.

Founded in 2012
Dania, Florida, USA
10K employees (1,333 in marketing)

Salaries

Posted range

$85K/yr – $95K/yr

Taken straight from the job posting.

Communications median pay in the United States

$93K/yr

Most pay falls between $70K and $137K. Based on 6,006 salaries.

See all FirstService Residential salaries

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Communications Manager

FirstService Residential · San Diego, CA · On-site