Responsibilities

• Develop strategic communication plans for the primary care service line, payor relations, medical staff services, Emory Healthcare Network (EHN), etc.
• Partner with patient communications on provider departure letters, patient recapture letters and other collateral related to primary care services.
• Lead annual communication plan and tactics for the Provider Patient Safety Modules – regulatory trainings and influenza vaccine requirement.
• Create resources and presentations to support the EHN and primary care service line.
• Partner with media relations and marketing on external communications needs for PHC.
• Be a strategic communications partner to PHC and EHN executive leaders.
• The Internal Communications Manager role is an individual contributor who works with the communications team to support business partners across the Emory Healthcare system.
• The Internal Communication Manager will work with internal functions, including Human Resources, Emory Digital, clinical services and the executive leadership team to develop and implement communication strategies and manage day-to-day employee communication needs.
• The ideal candidate has strong experience supporting a range of internal communications needs within a large organization.
• Responsible for the integrated communication and promotion of internal communications in support of: Emory Digital (IT), HR, executive communications, operations communications support, etc.

Requirements

• Education - A bachelor's degree in communications, public relations, marketing or other related fields
• Experience - Five years of experience in the development of internal communication, marketing and informational materials, or equivalent combination of experience and education
• Knowledge, Skills, And Ability Requirements - Skills - Knowledge of publishing and other related software
• Understanding of IT/technological terms
• Design skills (e.g., Adobe Creative Cloud, Canva, PowerPoint) Video planning, creation, scripting and editing capabilities
• Knowledge of communications tools for internal and external communications (e.g., Salesforce, Wrike, content management systems, SharePoint)
• Knowledge of health care and health care technology
• Additional skills include basic graphic design capabilities, familiarity with communication tools and technology, experience managing an editorial calendar, as well as drafting and managing strategic communication plans

Benefits

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more