Communications Manager

Responsibilities

• Serve as the City's primary media contact: write news releases and fact sheets, coordinate news conferences, and respond to media inquiries
• Advise the City Administrator and department directors on public information, media relations, and communication strategy
• Lead strategy and content for the City's website and social media platforms, using analytics to measure and improve results
• Serve as managing editor of the City newsletter and other citywide publications
• Create original graphics, marketing materials, photography, and video for print and digital channels, and ensure consistent use of the City's brand
• Partner with the Tourism and Recreation Director and other departments to promote City programs, festivals, and special events
• Design civic engagement strategies and coordinate periodic employee and citizen surveys; track engagement and report results to the City Administrator
• Coordinate a citizen response program, working with departments to track and resolve service requests and inquiries
• Provide crisis and emergency communications during severe weather, outages, and other urgent incidents, in coordination with emergency management officials
• Operate Council Chambers audio and video equipment and livestream Council and other public meetings

Requirements

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Public Administration, or a related field; 2–4 years of progressively responsible communications, public relations, or marketing experience, or an equivalent combination of education and experience.

Preferred

• Master's degree with 5+ years of progressive communications experience, including media relations, digital and social media, and budgeting; public-sector or municipal communications experience; professional communications certification (e.g., APR); proficiency with Adobe Creative Cloud or similar design and video tools.

Benefits

• Medical, dental, vision, and life insurance; vacation, sick leave, and paid holidays; Missouri LAGERS pension, 401(a), and optional deferred compensation.