Responsibilities

• The Communications Managers will manage comprehensive internal and external communications programs in each department, ensuring timely, accurate, and transparent information for the community, media, and City leadership.
• The Communications Manager in the City Manager's Office leads the planning, development, and implementation of citywide communication strategies and public engagement initiatives.
• The Communications Manager directs and manages the City’s Communications Division and oversees a wide range of public communication functions, including: social media, digital communications, public access television programming, and government cable operations.
• The Communications Manager also serves as the City’s official Public Information Officer (PIO) and media spokesperson, coordinating media relations, emergency alerts, and crisis communications during incidents and high-profile events.
• The Communications Manager in the Torrance Police Department will serve as the Public Information Officer (PIO) who oversees the Department’s communication strategy, including media relations, social media, and public outreach.
• The PIO serves as the official spokesperson liaison for the Department and is responsible for providing accurate, timely, and transparent information to the public, media, and community stakeholders.

Requirements

• Five years of increasingly responsible experience in public agency communications, media production, public information, broadcast operations, or related fields, including two years in a supervisory or managerial role.
• Must possess and maintain a valid California Class C Driver's License.
• FEMA ICS/NIMS training (ICS-100, 200, 300; IS-700, 800) required or ability to obtain within 12 months.

Preferred

• PIO or Crisis Communications certification preferred.
• The ideal candidate is a strategic communicator and collaborative leader with strong media relations experience and the ability to manage complex communications in a municipal environment. This individual will demonstrate sound judgment, political awareness, and the ability to deliver clear messaging across multiple platforms.

Benefits

• The City offers ample opportunities for career growth throughout the organization with its 14 departments, which work together to provide quality service, enriching programs, and exciting events to keep the community safe and thriving.
• The City also proudly offers exceptional employee benefits and perks ! Please click here for more information on Employee Benefits, Discounts, & Incentives !
• Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
• RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.