Responsibilities

• The MH Communications Lead plays a pivotal role in connecting high-level business strategy with seamless operational execution.
• They are responsible for creating thoughtful and engaging content to promote identified DoW priorities within budget and aligned with the organization’s goals to include but not limited to related website development and posts, social media, events (in-person and virtual), articles, press releases, e-mail campaigns, and advertisements.
• This role requires strong leadership, analytical expertise, and cross-functional collaboration skills to drive successful implementation of large-scale projects and improve overall business performance.
• Collaborate with multidisciplinary teams to develop propose, develop, and implement marketing, advertising, and educational materials across print, online, social media, events, briefings, etc
• Ensure products and materials align with the company’s vision, goals, and priorities
• Collaborate with teams across Human Centered Design, User Interface/User Experience, Information Technology, product development, clinical operations, and others to coordinate efforts and align on project goals and client priorities
• Develop webinars and other virtual events as needed
• Create and managing e-mail campaigns
• Contribute to the development of promotional products and materials, including print, digital, and special projects, such as the event booth and website redesign
• Create compelling content, messaging, and stories

Requirements

• Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications; active U.S. Customs and Border Protection background investigation preferred. Please note that only U.S. citizens are eligible for a suitability determination
• Bachelor’s degree in Communications, Journalism, Public Relations, or Marketing required with 8 or more years of professional experience in Military Health strategic communications, public relations, corporate communications, or a similar role.
• Hands-on experience using Military Health communication platforms such as email marketing software, intranet systems, or DHA-specific platforms.
• Strong background in preparing executive-level briefings, white papers, and Reports to Congress for General Officers and Senior Executive Service (SES) leaders.
• Excellent English verbal, presentation, writing and editing skills with familiarity in design tools such as Figma to support visually engaging materials with ability to adapt communication styles and tone to suit diverse audiences and platforms effectively.
• Skilled in aligning communication goals with overarching business objectives, proactively identifying opportunities, risks, and areas for improvement.
• Ability to utilize best practices and implementation strategies to optimize communications for client projects and stakeholders.
• Expertise in developing and implementing comprehensive communication strategies that drive successful project outcomes.
• Proficiency in Microsoft tools (Word, Excel, Outlook, PowerPoint), collaboration platforms (SharePoint, ServiceNow, Jira/Confluence), and modeling tools (Visio, Power BI, Excel).
• Collaborate closely with project leadership to identify and resolve project-related issues efficiently and recommend approaches to execute project deliverables effectively.