Communications Lead

New York City, NY (Remote)

Salary Not AvailableSenior Level6+ years expFull time

Posted 2 months ago

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Job Summary

Shape and lead a unified external and internal narrative across press, product launches, and executive communications to drive consistent, high-impact messaging and visibility.

  • Press relations and proactive storytelling: manage tier-one coverage, pitching, and coverage follow-up.
  • Launch governance: coordinate product/company launches with messaging, executive prep, and social amplification.
  • Internal and executive communications: plan content, enable sharing, and keep external narrative aligned.

Job Description

Responsibilities

  • Own relationships with tier-one and trade press, driving proactive story pitching and managing the full press cycle from planning through to coverage and follow-up.
  • Work closely with the executive team to build a consistent public presence, supporting content creation and putting simple systems in place for employees to share what they are building.
  • Lead communications for product and company launches, ensuring messaging, press outreach, internal alignment, and social amplification are well coordinated.
  • Manage Fonoa’s company social channels, setting the tone, publishing content, and adjusting based on what performs.
  • Use events as communication moments by shaping speaking narratives, preparing executives, and extending impact through press and social.
  • Own internal communications, including all-hands and company updates, ensuring messages are clear, timely, and aligned with the external narrative.
  • Partner with Product Marketing to carry the core narrative across all channels, maintaining consistency and using market and competitor signals to refine messaging over time.

Requirements

  • 6–10 years in B2B communications, with at least one stint in-house at a high-growth company.
  • Direct experience operating a founder-led or employee-amplified comms motion.
  • Proven ability to draft a press release, a tweet, an all-hands script, and an op-ed — all in the same week.
  • Build and run a consistent system for executive communication, including content planning, drafting support, and performance tracking to ensure regular, high-quality output.
  • Create simple tools and templates that enable employees to share what they are working on and drive natural engagement.
  • Develop and manage a forward-looking media plan that aligns company milestones with the right journalists and outlets.
  • Leverage events and speaking opportunities to drive clear communication moments for not just presence or visibility but for impact.
  • Experience advising and coaching senior leaders on communication strategy and help adjust messaging

Preferred

  • Experience operating at a company in the middle of a major repositioning — where messaging, press, and social all had to change at once.
  • Prior experience briefing analysts or navigating category-creation moments.
Fonoa logo

Fonoa

3.7 Glassdoor

Fonoa is the first global tax automation platform that allows you to validate tax IDs, calculate taxes, generate invoices and e-invoices, report transactions, and file your tax returns using a single solution.Fonoa Vision:- Today’s tax teams need an end-to-end solution with global VAT, GST, and Sales Tax capabilities. - We make that a reality by only servicing the needs of multinational digital platforms, marketplaces and SaaS businesses.- This focus means our products and roadmap are aligned with their clients needs and expectations.By the numbers:- Lookup Validates Tax ID’s in 110+ countries. - It can also find Tax ID’s in over 20. - The tax engine covers 190+ countries and US States. - We’ve onboarded over a million platform sellers for leading marketplaces to handle the e-invoicing needs. - We process hundreds of millions transactions every year. - Our integration timelines are best in class - clients go live in a few weeks or even days.Reliability by design:Our tools are monitored and maintained by experienced professionals who are dedicated to the needs of large, digital-first companies. Fonoa is a global tax automation and compliance solution provider that helps companies streamline the entire transactional chain. We empower digital businesses to easily handle tax compliance with solutions like tax calculations, invoicing, tax ID validations and more – all from one platform. See why companies like Zoom, Uber, Booking, and Remote.com trust Fonoa to automate and manage their global tax obligations.

Founded in 2019
Dublin, County Dublin, IRL
182 employees (8 in marketing)
58% recommend to a friend
80% CEO approval

Traffic Signals

Monthly Visitors
81.8K
Monthly Google Ads Budget
$761
Traffic Source Mix
Search
44.1%
Direct
42.7%
Referral
9.1%
Social
2.9%
Paid
1.1%

Headcount Trend

Current headcount: ~184

Marketing Team

Marketing Team Size
7 (4% of company)

Funding

Total Funding
$85M
Last Raise
$60M
Series B, 4 years ago

Funding History

  • Jul 2022
    Series B • $60M
  • Nov 2021
    Series A • $20.5M
  • Nov 2020
    Seed • $4.5M