Communications Generalist, IU Bloomington Chancellor's Office

Responsibilities

• Edits communications documents and slide decks.
• Updates web pages in the Cascade Management System.
• Produces design materials in Adobe software using brand templates.
• Creates emails in Salesforce Marketing Cloud.
• Independently creates basic communications for print and e-distribution on behalf of department or functional area within department and in support of departmental goals and objectives; communications may be interdepartmental; staff, faculty, or student-focused; or external.
• Responds to inquiries and requests and explains policies, procedures, and context of communications.
• Manages relationships with various internal and external stakeholders and creates communications coverage for relevant initiatives, events, and programs.
• Prepares communications timelines and shares progress of communications toward relevant deadlines with manager, team members, and other relevant constituents.
• Regularly monitors relevant social media and news sites; researches relevant subject matter to increase knowledge in area(s) of specialty.
• Utilizes various communications software programs and delivers communications in multiple formats to a variety of audiences.

Requirements

• Bachelor's degree in communications, journalism, English, public relations, or related field.
• Experience in relevant field such as marketing, higher education, or communications.
• Proficient in English with written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.

Preferred

• Experience with content management systems (CMS) and email marketing platforms.
• Knowledge of web accessibility standards and digital content best practices.
• Experience with Adobe Creative Suite, specifically Photoshop, InDesign, and Illustrator.
• Experience supporting communications for higher education or administration.
• Experience collaborating with interdisciplinary teams and managing multiple concurrent projects.
• Strong organizational and project management skills with exceptional attention to detail.

Benefits

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans