Communications and Digital Media Specialist

Responsibilities

• Develop, schedule, and publish engaging content across Facebook, Instagram, LinkedIn, YouTube, and emerging social media platforms.
• Maintain a monthly social media content calendar aligned with organizational priorities, advocacy initiatives, fundraising campaigns, community events, and public awareness efforts.
• Monitor engagement, respond to comments and messages as appropriate, and elevate sensitive inquiries to the Director of External Affairs and Government Relations.
• Track social media analytics and prepare regular performance reports with recommendations to increase audience growth and engagement.
• Stay current on digital marketing trends, platform updates, and nonprofit communication best practices.
• Photograph programs, housing communities, events, volunteers, staff, donors, elected officials, and community partners.
• Produce and edit short- and long-form videos for fundraising campaigns, advocacy initiatives, recruitment, public awareness, and organizational communications.
• Conduct interviews with staff, volunteers, donors, community partners, and, when appropriate, clients to develop compelling stories.
• Create visual content that highlights client success, housing outcomes, advocacy efforts, volunteer engagement, donor impact, and community partnerships while maintaining confidentiality and dignity.
• Organize and maintain MCCH's digital photo, video, and multimedia library.

Requirements

• Education: Associate's or Bachelor's degree in Communications, Marketing, Digital Media, Journalism, Public Relations, Graphic Design, Multimedia Production, or a related field preferred. Equivalent professional experience may be considered.
• Experience: Two (2) to four (4) years of experience in communications, social media, digital marketing, multimedia production, public relations, or nonprofit communications.
• Experience: Experience creating content for multiple social media platforms.
• Experience: Experience with photography, videography, and multimedia storytelling.
• Experience: Experience maintaining websites using content management systems.
• Experience: Experience supporting communications, marketing, advocacy, or fundraising initiatives preferred.
• Experience: Nonprofit experience preferred.
• Knowledge, Skills & Abilities: Excellent written, verbal, and visual communication skills.
• Knowledge, Skills & Abilities: Strong storytelling abilities with an eye for compelling photography, videography, and graphic design.
• Knowledge, Skills & Abilities: Proficiency with social media management platforms and content scheduling tools.