Location: Arlington, VA  

Work Arrangement: (Hybrid: Monday - Thursday in office with optional Friday telework from home location) 

Position Type: Full-time 

FLSA Status:   Exempt 

About Spirit of America: 

Spirit of America is a privately funded 501(c)(3) non-profit headquartered in Arlington, Virginia. Our mission is to engage citizens in preserving the promise of a free and better life. We do this by working alongside US troops and diplomats and providing private assistance to defend freedom, strengthen America’s national security, and save and improve lives. 

Spirit of America leverages an unprecedented partnership with the U.S. military based on a groundbreaking agreement with the Department of Defense. Our agreement allows the military to collaborate with us, identify needs, receive and distribute our assistance, and provide us with logistical support. No other non-profit has such an agreement. Thus, every dollar invested in Spirit of America builds on and leverages investments made by the U.S. government and military. That leverage – combined with our entrepreneurial, venture capital capability – provides philanthropic investment in Spirit of America with asymmetrical impact and return on investment.  

Our work saves and improves lives, prevents conflict, and strengthens America’s security. In the world’s toughest places, people experience the best of who Americans are and what we stand for.  

About the Role: 

The communications coordinator plays a critical role in supporting Spirit of America’s marketing and communications efforts by coordinating communications efforts and ensuring messaging discipline, data integrity, and administrative excellence across the Marketing and Communications team. This position will provide key support on marketing and communications tasks and projects to support email communications, website administration, and data analysis to inform organizational goals and outcomes. This position also manages branded assets and merchandise and contributes to strategic content creation. 

Reports To: Marketing Manager, Digital Content and Engagement 

Direct Reports: None 

Key Responsibilities 

Website administration 

• Assist with website administration by posting new pages, projects, and other website content, in addition to editing and updating existing content as needed. 
• Support Spirit of America’s online fundraising by maintaining and updating fundraising pages and maintaining donor UI and UX flows. 
• Maintain and update Spirit of America’s parked web domains. 

Email and CRM administration 

• Support the drafting, staging, and sending of emails through Marketing Cloud Account Engagement (MCAE) by collaborating with marketing and development team members to create email templates using written copy and imagery. 
• Create, sort, and maintain lists of email contacts 
• Build, test, run, and optimize email automation series including lifecycle retention programs and other campaigns. 

Data reporting and analysis 

• Using KPI data collected from the website, email, and online giving platform, compile quarterly performance metrics for analysis. Provide recommendations based on insights. 

Brand assets and merchandise management 

• Maintain the organization’s digital asset management system of photos, videos, logos, and other key brand assets. 
• Maintain inventory of branded merchandise and swag, and place orders for new items as needed. 

Content creation 

• Develop high-quality content and storytelling that highlights Spirit of America’s impact, for use across a variety of formats, in coordination with Marketing and Communications, Development, and International Operations teams. 

Special projects support 

• Assist with special projects and campaigns as needed. 

Requirements:  

• Bachelor’s degree in marketing, communications, or a related field, or equivalent professional experience.  
• At least one year of experience in digital marketing, communications, or website administration.  
• Proficiency in website content management systems (such as WordPress), email marketing platforms, and CRM tools.  
• Strong analytical skills with experience in compiling and interpreting digital performance metrics.  
• Excellent written and verbal communication skills and attention to detail.  
• Experience managing digital assets and branded merchandise is preferred.
• Project management experience.  
• Ability to work collaboratively across teams and independently on multiple projects.  
• Familiarity with Microsoft 365 and Adobe Creative Suite.  

Compensation:  Salary ranges from $60,000 to $70,000 based on experience. Benefits include medical, dental, and vision insurance, and 403(b) contribution to 4%.  

Equal Employment Opportunity: 

Spirit of America is an equal opportunity employer. Employment decisions are based on merit and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, age, veteran status, disability, or other protected characteristics in accordance with applicable law.