Communications Coordinator - Kings Cross Estate, London

Responsibilities

• Estate communications & engagement: Support day‑to‑day estate communications, including managing the shared communications inbox and issuing approved updates; Assist with drafting neighbourhood communications relating to works and activity across the estate
• Newsletters & email communications: Support the preparation and delivery of weekly operational update; monthly newsletters (office and retail); Ownership of content planning for office and retail occupier emails; Assist with reporting on engagement metrics for occupier and retailer communications
• Digital platforms & content: Update and maintain content across building online portals; Support app content updates including news content, deals and permanent offers, upcoming events; Assist with reporting on app engagement and usage; Support communication relating to construction activity on the website
• Marketing & content support: Source imagery and content to support digital screens, app and email communications; Create and maintain folders of high‑quality imagery for campaigns, partnerships content, organic social media; Collate best photographs for use in campaigns; Collate content for retail engagement presentations; Support sending imagery to third‑party partners, agencies and stakeholders
• Estate assets, signage & branding: Support refreshing King’s Cross signage across King’s Cross; Support updates to estate maps; Assist with rolling out future brand refresh, including training and team buy‑in; Physical signage updates

Requirements

• At least two years of working in a communications or related role
• Strong written communication skills with excellent attention to detail
• Interest in communications, marketing or engagement, ideally supported by a relevant degree or equivalent experience
• Good organisational skills and ability to manage multiple tasks and deadlines
• Confident working with digital content and imagery
• A collaborative approach and confidence working with colleagues across different teams

Preferred

• Experience working with digital platforms (apps, websites, email marketing tools)
• An interest in, or experience using, AI tools to improve efficiency in communications and day‑to‑day tasks
• An understanding of brand guidelines and tone‑of‑voice principles
• Experience handling imagery, asset management or simple reporting
• Interest in place‑based marketing, retail, property or community engagement