Responsibilities

• Manage ICADV's digital presence and social media platforms, including content creation, scheduling, community engagement, and analytics tracking; develop and implement social media campaigns to raise awareness and engage diverse audiences.
• Create high-quality communications materials, including e-newsletters, factsheets, infographics, blog posts, promotional materials, website content, and multimedia resources; with a strong emphasis on compelling narrative storytelling that centers survivor voices and drives audience engagement; ensure all content reflects trauma-informed, survivor-centered messaging.
• Manage a consistent editorial calendar and meet recurring deadlines for newsletters, social media, and campaign materials with minimal reminders; maintain quality and consistency across all communications channels.
• Support media relations activities, including monitoring media coverage, maintaining media lists, drafting press materials, and coordinating media requests under the direction of the Chief Communications Officer.
• Implement the Chief Communications Officer's communications strategy and campaigns; execute tactical communications activities aligned with organizational priorities and policy advocacy goals.
• Provide communications support to member programs, including consultation on social media, content development, and local communications strategies; create and share resources, templates, and toolkits.
• Maintain and update ICADV’s website; ensure content is current, accessible, and user-friendly; coordinate with staff to gather and post program updates, resources, and organizational news.
• Track communication metrics and prepare regular reports on social media engagement, website traffic, email performance, and campaign effectiveness.