Communications Coordinator I & II

Responsibilities

• At the direction of the senior department staff, assist in maintaining and updating in a timely fashion the MSRB website, social media websites and their content.
• Assist with video production, including working with subject matter experts, filming, editing, and posting video content on selected Web platforms.
• Assist in coordinating requests for in-person seminars and virtual webinar presentations by MSERS members and participating agencies.
• Develop skills to conduct retirement benefit seminars and health fairs, as needed. Travel state-wide, including evenings, may be required along with reliable transportation.
• Assist with answering questions during virtual webinar presentations, in-person seminars, and during social media programs
• Using graphic design skills in a timely fashion to help maintain and update MSRB educational and related materials, including the Retirement Guide, member forms, internal & external communications, etc.
• Assist as needed with compilation of and help assemble and publish monthly MSRB board meeting materials for Board Members and staff.
• Provide support for the development, publishing and editing of MSRB's various newsletters, including the monthly and quarterly electronic newsletters.
• Respond to daily e-mail and telephone inquiries as needed.
• Forward all media and public information inquiries to MSRB senior staff.

Requirements

• Associate degree or higher, or comparable work experience.
• Excellent interpersonal and communication skills, including copywriting and public speaking.
• Proven graphic design skills with creativity, flexibility, attention to detail, and layout expertise.
• Strong computer skills, including proficiency with: Microsoft 365 (Outlook, OneDrive, Word, PowerPoint, Excel) Microsoft Teams, ZOOM Meetings, GoToWebinar Adobe 2026 applications (Acrobat, lnDesign, Illustrator, Photoshop, Dreamweaver) Adobe Premiere Pro 2026
• Drupal CMS and HTML (preferred)
• Diligent/BoardEffect Board Book Portal
• Internal CMS platforms such as MARIS, On Base, and MSRBeyond Member Self Service Portal
• Experience in video production, including camera operation, lighting, audio, collaborating with subject matter experts, editing, and posting content to platforms such as YouTube.
• Website maintenance experience, including content creation and familiarity with content management systems
• Social media experience, including content creation and management for platforms such as Facebook, Twitter, and YouTube.

Preferred

• Drupal CMS and HTML (preferred)