Buffalo and Erie County Historical Society

Communications Coordinator

Buffalo, NY (On-site)

$35K/yr – $45K/yrEntry Level1+ years expFull time

Posted 4 weeks ago

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Job Summary

Own the museum’s social presence across major platforms, building authentic online communities through local events and partnerships while shaping public messaging and brand outreach.

  • Social strategy and content: own multimedia posts, short-form video, and platform-specific storytelling.
  • Community & partnerships: respond to events, collaborate with local organizations, and highlight stories from the collection.
  • Messaging and brand: define public narratives and update promotional materials across channels.

Job Description

Own social media for a museum across Facebook, Instagram, X and TikTok, driving platform strategy and engaging diverse audiences with dynamic multimedia content.

  • lead our social media strategy, managing platforms like Facebook, Instagram, X, and TikTok to engage diverse audiences with dynamic multimedia content, including short-form videos and interactive posts
  • proactively respond to local events to foster an authentic online community
  • assist in creating promotional materials, drafting press releases, and updating our website to reflect accurate and engaging content
  • collaborate with local organizations to amplify community events hosted at the Museum, develop relationships with diverse community organizations, and highlight compelling stories from our collection and programs
  • shape our public messaging and enhance the Museum's brand and outreach efforts

Requirements

  • Bachelor’s degree in communications, marketing, journalism, or a related field, or have 1-2 years of relevant experience, including internships
  • strong writing, editing, and storytelling skills
  • solid understanding of digital engagement strategies
  • experience managing social media platforms, particularly Instagram, TikTok, and Facebook
  • proficiency in creating and editing short-form video content
  • highly organized and able to manage multiple projects simultaneously in a fast-paced environment with shifting priorities
  • creative mindset and entrepreneurial approach to content development
  • strong interpersonal skills to foster collaboration across teams
  • basic graphic design experience is a plus

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Life Insurance
  • Health Savings Account
  • Flexible Spending Account
  • Competitive Salary
  • Paid Time Off
  • Paid Meals
  • Employee Discounts