Summary:

The Communications and Content Specialist creates and delivers strategic communications that elevate brand visibility, build trust, and deepen engagement with associates and community stakeholders. This role produces high‑quality writing and graphics across a variety of channels, translating complex ideas into accessible, engaging content.

Responsibilities:

• Drives the strategic planning and development of various communications projects across multiple internal and external channels based on company goals and objectives.
• Develop and maintain internal communications, including company-wide communication platforms such as newsletters and intranet updates, ensuring content is up-to-date, relevant and easily accessible.
• Partner with Human Resources on standard operating procedures, handbooks and other written employment material.
• Works closely with human resources managers and other company leaders to communicate news and information to associates.
• Collaborate with leadership to craft communications that reflect company goals and culture.
• Work with departments to ensure consistent messaging and boost cross-company initiatives.
• Partner with the recruitment team to develop and continuously create content for recruitment websites and social media platforms.
• Monitor and analyze the effectiveness of communication strategies and campaigns, providing insights and recommendations for improvement.
• Support internal crisis communication efforts to ensure timely and accurate information dissemination.
• Ensure all content is engaging and aligns with Rosen Hotels & Resorts’ brand and content standards.
• Partner with other departments to highlight associate achievements, best practices, and other content that fosters pride in a positive work culture.
• Provide training and support to team members on effective communication practices and tools; support the human resources team in achieving business goals and initiatives as needed.
• Assist in producing high-quality graphics for print materials and digital media.
• Comply with the company's drug-free and tobacco/nicotine-free policy
• All other duties as assigned

Experience/Qualifications:

• Minimum 3-5 years of experience in writing and content creation.
• Proficiency in Adobe Creative Suite (Photoshop, InDesign), Canva, and Microsoft Office.
• Strong understanding of graphic design principles. Excellent written and verbal communication skills.
• Exceptional attention to detail and the ability to meet tight deadlines.
• Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently.
• Must be able to legally work in the USA

Education and Certification(s)/License(s):

• Bachelor’s degree in Communications, Journalism, Marketing, or a related field required.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. This team makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for. Benefits Our Associates Enjoy

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation
• Paid Personal Days
• Tuition Reimbursement
• Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Childcare Financial Assistance
• Hospitality and Dining Discounts
• Family Outreach Center
• and Many More Benefits

We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.