Responsibilities

• Support planning and production of the company’s internal and external communications programs including but not limited to press releases, media pitches, communications plans, company publications, email campaigns, web and intranet content, branding materials and other digital and printed materials
• Execute communications plans and deliverables aligned to business priorities across multiple channels and audiences
• Write, edit and produce content for internal and external audiences including news stories, feature articles, email campaigns, intranet content and other materials
• Collaborate with internal partners and cross-functional stakeholders to gather information, align on communication needs and support timely delivery of projects and deliverables
• Serve as a communications advisor to cross-functional teams, collaborating with stakeholders across departments to develop and deliver integrated communications that support business objectives.
• Support the development of communications strategies with guidance from senior team members
• Ensure all communications deliverables align with ONEOK brand standards, style guidelines and applicable communications policies, maintaining consistency across channels and formats.
• Assist in the evaluation of communications initiatives, campaigns and materials based on strategic goals; apply feedback to improve future deliverables
• S upport campaigns and initiatives by coordinating logistics , content development and distribution across channels
• Contribute to the production of background conversations, interviews, news releases, feature and news stories for the company intranet, website and publications, and audiovisual or video presentations for internal and external audiences
• Assist in the preparation of speeches, messaging or talking points for company executives and leadership as directed
• Respond to stakeholder inquiries as appropriate and support executives, managers and employees in communications-related activities; assist in responding to inquiries from media representatives, community members, employees and other stakeholders concerning company activities
• Assist in reviewing financial and statistical data related to market research and annual report data to support informed communications; help track budget activities related to the production of communications materials and campaigns
• Track engagement metrics and use bas ic analytics, feedback and performance insights to inform recommendations and improv e content effectiveness across channels
• Partner with stakeholders to understand communication needs and provide recommendations with guidance from senior team members
• Support management personnel in handling media contacts and both internal and external communications activities with guidance from senior team members
• Support the development, coordination and delivery of communications-related training and programs for managers and employees; assist in developing communications programs for managers and employees