Communications Consultant Generalist (CC 3) DOH9010

Responsibilities

• Content Creation & Strategic Alignment
• • Draft and review routine content and materials. This includes creative storytelling pieces, correspondence, reports, presentations, key messages, talking points, fact sheets, social media messages, FAQs, and web content.
• • Consult with DOH subject matter experts and program staff. Use this to recommend appropriate communications channels and materials to raise awareness of programs, activities, and services independently or as part of a communications team.
• • Join project teams. This involves supporting communications on routine agency and partner projects.
• Compliance, Quality Control & Accessibility
• • Help ensure content and materials comply with agency standards. This includes the agency’s editorial style guide, plain language guidelines, accessibility and publication standards, and others.
• • Work with program staff to ensure accuracy, consistency, relevance and accessibility. This applies to low-risk, routine program and/or public health information shared via various channels.
• • Ensure all content obtains appropriate approvals.
• • Facilitate program use of available translation services. This includes utilizing accessibility tools, and other cultural and language access services for their content.
• • Apply quality improvement tools. Use these to improve efficiency, accuracy, and overall quality of assigned work.

Requirements

• Option 1: 4 or more years of professional writing and editing experience.
• Option 2: A bachelor’s degree in English, communications, journalism, public relations, or related field; AND two years of professional writing and editing experience.
• Demonstrated experience and high proficiency in: Writing and editing for diverse audiences, including hard-to-reach communities and those most impacted by health disparities.
• Adapting communication products to ensure they are culturally and linguistically appropriate for target audiences.
• Applying plain talk principles and an equity lens to communications.
• Managing numerous complex issues and projects simultaneously.
• Collaborating on projects with other communicators and staff at various levels

Preferred

• Working-level fluency in English and at least one other language
• Experience in a public relations agency environment or similar client-service setting
• Demonstrated proficiency with AP style
• Understanding public health theory and application
• Using marketing strategy to change health behavior

Benefits

• We want you to have the support and benefits you need to do your best work while building a career that fits your life. As a DOH employee, you’ll have access to a comprehensive benefits package that supports your health, financial well-being, and work-life balance, with resources to support you now and help you plan for the future. Learn more about DOH benefits and what it’s like to work with us by visiting Work@Health.
• Insurance Benefits
• Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
• Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
• To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
• Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
• Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
• The Washington State Employee Assistance Program promotes the health and well-being of employees.
• Retirement and Deferred Compensation
• State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.