Responsibilities

• Content Creation & Storytelling Draft and produce written and visual content across formats, including blogs, emails, social media, newsletters, flyers, postcards, invitations, signage, presentations, and reports, that reflect Compass Family Services' voice and values.
• Take, select, and edit photographs for use across communications channels, maintaining organized photo libraries.
• Compile and distribute the monthly client newsletter in collaboration with program staff.
• Assist in identifying opportunities to improve language accessibility across communications materials and platforms.
• Digital Communications Maintenance Maintain and update Compass' primary communications channels, including the website, email platform, and social media accounts, ensuring content is accurate, current, and aligned with the organization's voice and values.
• Maintain the communications calendar, ensuring deadlines and key dates are tracked and shared with relevant team members.
• Assist with the management of the Google Ads account, including monitoring performance and implementing updates as directed.
• Coordinate with internal stakeholders across teams to gather content, ensure alignment, and support timely dissemination of communications.
• Analytics & Reporting Track and compile web and social media analytics, providing regular reports and insights to inform ongoing communications efforts.
• Brand Management Apply Compass Family Services' brand guidelines consistently across all materials and platforms, ensuring visual and messaging consistency.

Requirements

• One to two years of work experience in Digital Media, Communications, Marketing, Journalism, or a related field.
• Exceptional writing and grammar skills with the ability to write clearly and persuasively.
• An eye for design and experience creating branded collateral (flyers, reports, social media graphics, etc.).
• Demonstrated understanding of the challenges facing homeless and low-income families and passion for supporting families to achieve stability.
• Demonstrated commitment to diversity, equity, inclusion and belonging work.

Preferred

• Experience with Wix, Salesforce, Canva, Adobe Creative Suite, Meltwater, Hootsuite, Google Analytics, Google Ads, and SEO preferred.
• Experience creating professional social media and web content preferred.

Benefits

• Paid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, family leave.
• Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
• Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6.
• Membership in OPEIU/Local 29 union.