Responsibilities

• Social media and advertising • Coordinate the research, creation and publishing of content across social media to promote and inform targeted audiences about the School of Media Arts and Design • Create and manage bulk email communications to specific audiences, including faculty, alumni, current students and prospective students • Collaborate with colleagues in the College of Arts and Letters (CAL), CAL departments and other JMU offices on coordinated campaigns and communications
• External and internal outreach • Cultivate connections with alumni • Research, report and write alumni profiles for the SMAD website • Research, report and write news updates about SMAD student, faculty, staff and alumni accomplishments for the SMAD website • Assist the associate director with updating and maintaining the SMAD website • Coordinate alumni visits, guest lecture opportunities, workshops for students, and other alumni events • Oversee production of electronic newsletter • Assist with updating SMAD social media with internship and job opportunities for students • Serve with faculty on the SMAD External Communications Committee
• Departmental Support • Staff the SMAD front office, answer calls, monitor the SMAD email account, greet visitors, and arrange tours • Help plan and execute special events for the School of Media Arts and Design • Assist with input of course schedules and maintenance of course syllabi and faculty records • Assist with student worker timecards, faculty and staff travel, and other administration-related duties • Help with special projects • Other duties as assigned

Requirements

• Excellent oral and written communication skills
• Experience in visual design and/or advertising/marketing
• Experience in multimedia production
• Ability to prioritize assignments and meet deadlines
• Basic knowledge of website content management
• Proficient with Microsoft Office Suite (including Excel, Outlook, Word, PowerPoint and Teams)
• Ability to work as part of a team
• Ability to effectively mentor students

Preferred

• Experience monitoring and assessing website, social media and campaign analytics
• Expertise in visual design programs, such as Adobe Creative Cloud software, Canva/Affinity software
• Proficiency in photography, videography and/or photo and video editing
• Experience with managing social media, such as Facebook, Instagram and LinkedIn
• Familiarity with JMU policies, procedures and systems, such as Cascade
• Familiarity with AP style

Benefits

• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.