Communication and Engagement Senior Coordinator, Choose How You Move

Responsibilities

• Develop, schedule, and monitor social media content across platforms, ensuring consistent voice, branding, and timely engagement.
• Update the website with project information, milestones, and event details.
• Draft, edit, proofread, and format remarks, talking points, newsletters, project updates, presentations, FAQs, and other materials.
• Support speaking engagements, conferences, and awards submissions through materials, logistics, and scheduling for CHYM leadership.
• Monitor relevant news and community information and prepare summaries to support planning and outreach.
• Maintain stakeholder and partner records, including contact lists, RSVPs, attendance tracking, comment intake, feedback documentation, and follow-through.
• Support external outreach and speaking engagements, including public meetings, neighborhood associations, partner engagements, corridor business outreach, and community events.
• Assist with planning and execution of advisory groups, street teams, neighborhood programs, listening sessions, workshops, and engagement activities.
• Support accessible and inclusive meeting preparation, including venue research, interpretation/accommodation coordination, materials, signage, room setup, and participant support.
• Maintain Public Input, Smartsheet engagement tracking inputs; attend taskforce and related meetings; support monitoring, evaluation, and engagement efforts across program portfolios.

Requirements

• Bachelor’s degree and three years of experience in a related field or equivalent experience in communications, public engagement, public relations, community relations, or public administration.
• Strong writing, editing, and proofreading abilities for clear and accurate communication across audiences.
• Ability to manage multiple projects, timelines, and shifting priorities while maintaining attention to detail.
• Nimble, adaptable and a self-starter who remains composed under pressure and anticipates routine needs.
• Experience preparing agendas, notes, materials, and providing logistical coordination and on-site support for meetings and events.
• Ability to support community engagement activities and ensure inclusive, accessible, and equitable outreach practices.
• Strong organizational skills including calendar management, workplan tracking, deadline monitoring, and documentation of assignments.
• Ability to coordinate effectively with internal teams, external partners, consultants, vendors, and Metro departments.
• Comfort working with digital platforms such as website content systems, social media tools, Microsoft 365, and project/engagement tracking software.
• Ability to support event production elements such as registration, signage, run-of-show materials, room setup, vendor coordination, and post-event evaluation.

Preferred

• Experience working in government, transportation, agency, or community-focused programs

Benefits

• Mayoral staff (non-civil service) receive 15 days of Paid Time Off and 12 sick days annually.
• Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service)
• 1 Sick Day per month
• 12 Paid Holidays per year
• Public Safety - Sworn and Civilian positions - 20 vacation days per year
• 3 Personal days per year
• 1 Sick Day per month
• 12 paid holidays per year
• Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
• Full-time, Non Civil Service positions - contact hiring department for benefits information