Clinical Education Operations Coordinator at Dräger | Telford, PA

Dräger

Clinical Education Operations Coordinator

Telford, PA (Hybrid)

Salary Not AvailablePermanent

Posted 2 months ago

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Job Description

Business Unit: Draeger, Inc., Job-ID: 1235

Location: Telford

Function: Marketing / Communication

Work Location: Hybrid

Employment Type: Permanent

The Clinical Education Operations Coordinator supports the planning, delivery, promotion, and continuous improvement of US clinical education programs. This role combines program administration, learning operations, and marketing support to ensure high-quality educational experiences that are compliant, learner-centered, and aligned with business objectives. This position is responsible for managing learning platforms, training calendars, accreditation reporting, and cross-functional coordination, while also contributing to learner engagement, program visibility, and educational communications. This role plays a key part in supporting clinical education strategy, operational excellence, and the effective promotion of learning offerings across internal and external audiences.

This is a Hybrid role, with on-site presence required at our Telford, PA location two days per week (Monday and Tuesday).

Responsiblities

Clinical Education Program & Learner Operations: Manage enrollment, logistics, and learner support of Draeger Academy and clinical education offerings. Serves as the primary point of contact for program inquiries, registration, onboarding, and participant records across virtual and in-person formats. Ensure a consistent high-quality learner experience throughout the education lifecycle.

Learning Management System & Educational Technology Administration: Administers the learning management platform, including course setup, configuration, attendance tracking, completion reporting, and basic troubleshooting. Supports collaboration with internal stakeholders to optimize course structure, usability, and reporting in support of educational effectiveness and continuous improvement.

Accreditation & Compliance Reporting:Prepares, submits, and maintains accurate documentation and reporting for accredited programs (e.g., AARC). Ensures alignment with accrediting body requirements and supports audits or reviews as needed to maintain program accreditation.

Educational Marketing & Program Communications Support: Collaborates with Marketing, Clinical Education, and Product teams to support promotion and visibility of clinical education offerings. Assists with course descriptions, program announcements, email communications, calendar postings, and internal and external educational content to drive awareness, enrollment, and learner engagement.

Learning Program Coordination & Project Support: Provides operational and project coordination for clinical education initiatives, including new program launches, curriculum updates, pilot offerings, and continuous improvement efforts. Tracks timelines, deliverables, and dependencies while supporting cross-functional collaboration.

Training & Event Calendar Management: Maintains the master calendar for all clinical education activities, including webinars, workshops, and live training events. Coordinates scheduling, resources, and stakeholder communications to ensure accuracy, visibility, and alignment with business priorities.

Your Qualifications

Bachelor’s degree from an accredited university preferred, with Marketing, Business, Education, or related majors a plus, or equivalent education and relevant professional experience.
Minimum of 2+ years of relevant experience coordinating programs, projects, or initiatives across cross-functional teams, preferably within education, healthcare, or regulated environment. Experience with learning operations, event coordination, project planning, and/or budget planning tools is a plus. Working knowledge of core marketing functions, learner engagement, and internal communications is desirable.
Advanced working knowledge of MS Office, including Microsoft Excel with proficiency in VLOOKUP functions and pivot tables, as well as experience using CRM systems, SAP, and SharePoint.

Dräger Benefits

At Draeger, Technology for Life means supporting our people in every aspect of their lives. We offer a competitive benefits package that may include:

Medical, dental, and vision insurance
Life, short- and long-term disability coverage
401(k) with company match
Over 4 weeks of paid time off, plus holidays and parental leave
Flexible spending accounts and employee assistance program

Select locations also offer free parking, an on-site gym, cafeteria, and game room.

Talk to your Draeger recruiter to learn more!

Who we are

We’re hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle “Technology for Life”.

Draeger has several sites located across North America as well as field-based sales and service positions. Our North America headquarters is located in Telford, PA just north of Philadelphia. We also have US sites in Andover, MA, and Houston, TX. Our Canada site is located in Mississauga, Ontario.

Draeger is an Equal Opportunity Employer.

Interested?

Please, apply directly through our career portal.
We look forward to receiving your application.

Dräger

Dräger is an international leader in the fields of medical and safety technology. The family-owned company was founded in Lübeck, Germany, in 1889. The company’s long-term success is based on the four key strengths of its value-driven culture: customer intimacy, professional employees, continuous innovation and a commitment to outstanding quality.Dräger offers its customers anaesthesia workstations, medical ventilation, patient monitoring as well as neonatal care for premature babies and newborns. With ceiling supply units, IT solutions for the OR, and gas management systems the company is at the customer’s side throughout the entire hospital. Emergency response services, law and regulatory enforcement and the industry trust in Dräger’s integrated hazard management, in particular for personal protection and plant safety. This includes: respiratory protection equipment, stationary and portable gas detection systems, professional diving equipment and systems, as well as alcohol and drug impairment detection. In collaboration with its customers Dräger develops customized solutions, such as entire fire training systems, training concepts and workshops.Dräger has more than 13.700 employees worldwide and is currently present in more than 190 countries. The company has sales and service subsidiaries in over 40 countries. Its development and production facilities are based in Germany, Great Britain, Sweden, South Africa, the USA, Brazil, the Czech Republic and China.http://t4.life/dataprotectionDrägerwerk AG & Co. KGaABoard of Managing Directors:Stefan Dräger (Chairman),Rainer Klug, Gert-Hartwig Lescow,Dr. Reiner Piske,Anton SchrofnerCompany registered at Lübeck Local CourtRegister of Companies Number: HRB 7903 HLTurnover tax identification number as per § 27aTurnover Tax Law: DE 135082211General partner:Drägerwerk Verwaltungs AGCompany registered at Lübeck Local CourtRegister of Companies Number: HRB 7395 HL

Lübeck, Schleswig-Holstein, DEU

11K employees (372 in marketing)