Responsibilities

• Manage and update Clinic Asana boards across clinic partner, and B2C workstreams, triaging requests, keeping tasks, deadlines, and statuses current.
• Draft meeting recaps and action-item trackers in the team's established format for recurring meetings and cross-functional syncs.
• Provide general administrative and coordination support to partner clinic staff, clinic administrators, care community leaders, and outreach coordinators.
• Coordinate logistics for print orders, promotional merchandise and the ProShop print portal.
• Plan and execute B2C and B2B awareness campaigns for Care Community clinic partners spanning print and digital channels, from concept through launch.
• Coordinate multi-channel campaign rollouts (print collateral, digital ads, email, signage) to keep messaging and timing consistent across channels for each clinic.
• Design clinic collateral and digital assets in Canva, including digital and print ads, brochures and flyers, signage, and email creative.
• Maintain brand consistency across all materials produced for each clinic partner.
• Maintain and update collateral materials in each clinic's print shop (e.g., VistaPrint Pro Shop), keeping designs current, accurate, and reflective of active campaigns.
• Manage clinic print shop storefronts, including catalog upkeep and troubleshooting order or setup issues.

Requirements

• Bachelor's degree in Marketing, Communications, Business, Public Health, or a related field, or equivalent professional experience.
• 1–3 years of marketing experience; experience supporting healthcare clinics, provider offices, or similar patient-facing organizations is strongly preferred.
• Working proficiency in Canva for designing print collateral, signage, and email creative.
• Working knowledge of Squarespace and Mailchimp.
• Hands-on experience with Jotform or a similar form-builder platform.
• Excellent relationship-management skills, with the ability to run recurring check-ins and stay responsive over email with external clinic partner contacts.
• Comfort working with performance metrics (acquisition, conversion, retention) and collaborating cross-functionally with the ROOTS team.

Preferred

• Familiarly with HIPPA and compliance standards in marketing communications and data management.
• Familiarity with BrightLocal or a similar local SEO/listings tool, and with managing Google Business Profiles.
• Experience in marketing agency, healthcare, mission-driven, or nonprofit organizations.
• Prior experience with or exposure to Indigenous, Tribal, or Native American communities.

Benefits

• Generous paid time off to cultivate personal and professional balance, including company-wide winter break Dec 24 - Jan 1.
• Competitive benefits including 401(k) with match, Medical, Dental, and Vision insurance
• Open, transparent lines of communication with leadership
• Commitment to giving back to improve our communities and environmental impact
• A development-focused environment where you have autonomy to drive your career path