Join a growing roofing company where your work directly impacts the customer experience, sales success, and operational excellence.

Job Description

At Cornett Roofing Systems, we're looking for a highly organized, customer-focused professional who enjoys wearing multiple hats and thrives in a fast-paced environment.

This position serves as a central point of coordination between our customers, Sales, Operations, Production, and Leadership. You'll help ensure projects begin smoothly, customers receive exceptional communication, and our internal processes continue to improve.

If you're someone who enjoys solving problems, building relationships, improving systems, and making a meaningful impact every day, we'd love to meet you.

What You'll Do:

Client Success

• Serve as a primary point of contact for customers
• Deliver an exceptional customer experience from first contact through project completion
• Respond to customer questions and provide timely updates
• Coordinate appointments and customer communications
• Resolve issues with professionalism and urgency

Sales Support

• Qualify incoming leads
• Schedule appointments for our sales consultants
• Maintain CRM accuracy within JobNimbus
• Assist with proposal follow-up
• Support lead management and pipeline organization

Operations Support

• Coordinate communication between Sales, Production, and Accounting
• Assist with purchasing and vendor communication
• Support scheduling and project documentation
• Help improve workflow efficiency
• Maintain accurate job records

Marketing & Business Intelligence

• Track lead sources and campaign effectiveness
• Monitor customer feedback
• Assist with reporting and performance metrics
• Help identify opportunities for continuous improvement

What We're Looking For

We're seeking someone who is:

• Extremely organized
• Customer-service driven
• Detail oriented
• Comfortable managing multiple priorities
• A strong communicator
• Confident using technology and CRM software
• Self-motivated
• Positive and collaborative

Preferred Qualifications

• 3+ years in customer service, operations, project coordination, or roofing/construction
• CRM experience (JobNimbus experience is a plus)
• Microsoft Office proficiency
• Strong written and verbal communication
• Ability to work independently while collaborating across departments

Compensation & Benefits

Salary

$70,000–$80,000 annually (based on experience)

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Holidays
• Paid Vacation
• Professional Development
• Career Growth Opportunities

Why Cornett Roofing Systems?

We're building something special.

Our team believes in:

• Doing the right thing
• Constant improvement
• Taking ownership
• Delivering exceptional customer experiences
• Building careers, not just jobs

You'll have the opportunity to work directly with leadership, influence company processes, and help shape the future of one of Indiana's fastest-growing roofing companies.

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person