Responsibilities

• The accounts. Your portfolio is yours end-to-end. If an account is healthy or struggling, that's on you to know first.
• The relationship. You're the person the client contacts first, whether it's a new idea, a small worry, or a big question.
• The account narrative. Campaigns generate results. You turn results into a story the client acts on: what happened, why it matters, what we do next. If the client can't articulate why Kyra is working for them, that's your gap to close.
• The early warning. If something is drifting, you catch it early and bring a plan. Leadership never hears bad news from the client before they hear it from you.
• The signals. You notice when a client is ready to do more and pass it up with enough context for leadership to act on it.
• Lead the Relationship - Run client calls and check-ins across launches, seasonal moments, and always-on programs. Keep every stakeholder in the loop without dropping threads.
• Own the Story in the Numbers - Reporting is a team sport: Campaign feeds delivery data, Strategy feeds insight. You own the narrative and the recommendation. Engagement, EMV, sales lift, affiliate impact. Numbers alone don't move a client, so your job is to explain what they mean and what to do next.
• AI-First - You use AI daily to speed up reporting, sharpen comms, and pull insight out of campaign data, which frees up your time for the relationship itself.
• Own What the Client Experiences - Campaign Management runs the mechanics of delivery. You're accountable for what the client experiences of it: commitments kept, scopes protected, budgets clear, no surprises. When something inside delivery threatens a client commitment, you know before the client does and you arrive with a plan.
• Protect Revenue - Healthy accounts renew. Beyond that, you spot upsell opportunities in the day-to-day and get them in front of leadership early.

Requirements

• 2-4 years in influencer or creator marketing, with real time on brand accounts
• Hands-on campaign fluency and genuine command of Meta and TikTok
• Clients who stayed because of you. Bring the examples
• Strong organisational skills and close attention to detail
• Commercial awareness: budgets, margins, and a feel for when an account is ready to grow
• Comfortable owning both the relationship and the commercial conversation, and flexing across delivery when the account needs it
• AI is already part of how you work day to day
• You should be reliable, easy to trust with a client, and able to talk clearly about the accounts you've run: what worked, what didn't, and why.

Preferred

• Curious. Organised. Direct. Adaptable. You build trust quickly, take feedback well, flag problems early with a plan, and don't wait to be told what to do.

Benefits

• - 🌎 Remote-first, so you can work from wherever you do your best work
• - 🌴 Annual Time Off: 25 days PTO + bank holidays, 4 company-wide days off (Kyra Days), 3 wellness days, and paid sick leave each year
• - 📚 Growth: Annual Learning & Development budget to invest in your skills
• - 💰 Rewards: Annual bonus scheme to recognise great work
• - 🩺 Healthcare coverage for US-based team members