Responsibilities

• Lead all client communication throughout the project lifecycle and support the production and creative team with client communication.
• Build and maintain strong, trusting relationships with clients, serving as the primary point of contact for all account-related matters.
• Understand clients' business objectives, industry dynamics, and marketing goals to provide strategic guidance and recommendations.
• Lead and manage multi-million dollar budgets.
• Develop and implement comprehensive account plans that align with clients' objectives and the agency's capabilities.
• Collaborate with internal teams to ensure the effective execution of experiential marketing campaigns, meeting or exceeding client expectations.
• Lead the ideation and development of creative and innovative experiential marketing campaigns that resonate with the target audience.
• Work closely with the creative, production, and logistics teams to ensure flawless execution of campaigns, on time and within budget.
• Oversee budget development and scope management for each campaign, ensuring financial goals are met and resources are allocated efficiently.
• Utilize data and analytics to measure the success of campaigns, providing insights and recommendations for optimization.

Requirements

• Bachelor's degree in Marketing, Business, Communications or a related field.
• Proven experience (8-10 years) in account or client service management within an experiential marketing agency.
• Strong understanding of experiential marketing trends and industry best practices.
• Exceptional communication, negotiation, and presentation skills.
• Demonstrated ability to manage multiple projects simultaneously while maintaining attention to detail.
• Results-oriented with a focus on client satisfaction and campaign effectiveness.
• Proficiency in MS Office, G-Suite, and basic data analysis skills.