We are a growing event marketing firm focused on creating engaging and memorable experiences for our clients and customers. We are looking for a motivated Client Service Associate to join our team and provide exceptional customer service while supporting live events and promotional activities.

This is an excellent entry-level opportunity for someone who enjoys working with people and is interested in customer service, events, marketing, promotions, and brand experiences. No previous event experience is required—paid training is provided.

Key Responsibilities

• Serve as a friendly and professional point of contact for clients and event attendees.
• Answer questions and provide information about events, promotions, and services.
• Build positive relationships with clients and customers.
• Assist attendees with event registration, schedules, and general inquiries.
• Create a welcoming and positive experience for customers and guests.
• Address customer questions and concerns and help find effective solutions.
• Communicate with team members to help resolve issues and support successful events.
• Keep clients and attendees informed about event updates and important information.
• Maintain professional communication through phone, email, and in-person interactions.
• Support event marketing, promotions, and customer engagement activities.

Requirements

• Strong verbal and written communication skills.
• Friendly, professional, and comfortable interacting with customers.
• Strong organizational and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment.
• Positive attitude, strong work ethic, and willingness to learn.
• Customer-focused mindset and genuine interest in helping others.
• Ability to adapt quickly and handle unexpected situations professionally.
• Previous experience in customer service, events, hospitality, marketing, retail, or sales is a plus but not required.

Benefits

• Paid training and hands-on experience.
• Health and dental coverage to support your overall well-being.
• Career advancement opportunities with room to grow within the company.
• Supportive and team-oriented work environment.
• Opportunities to build valuable skills in customer service, events, promotions, and brand marketing.
• Hands-on experience working at live events and promotional campaigns.

Salary: 42000 - 58000 USD Per annum